This website will be used to keep ARMS Users informed on any updates, notices and/or announcements.
Link to Frequently Asked Questions
The
language count on the ZGA-204 Report Series and the ZGA-541-6
are
not calculating correctly for some users.
We are finding that duplicate
clients may
be one of the issues.
It may take several weeks to troubleshoot and fix
these reports.
Before adding
new clients to ARMS, please do a thorough search
on 4-digit ID,
then again
on last name. Compare 4-digit ID, full name and date of birth.
You
may also need to view the client record to compare addresses.
Taking these
extra steps
will help
prevent
duplication.
- ARMS
User Request Form (Interactive) Form
Instructions
- Verification
of Citizenship under the Older Americans Act
- New users
should NOT contact
the Help Desk for access to ARMS. Request for new
users must be sent to the Area Agency on Aging before users will be approved
to have an account set up to use ARMS. If users contact the Help Desk they will
refer them back to the Division of Aging and Adult Services.
- Users are
to call the help desk at 919-855-3200 option 2 to have their password
reset
if they cannot login to the WIRM Portal.
Nov 20, 2009
11:55 a.m.