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North Carolina Division of Aging and Adult Services

   

Insurance

 

Information about Medicare and Supplemental Policies

The Seniors' Health Insurance Information Program (SHIIP) helps older people understand the options and benefits in health insurance products sold in North Carolina. It uses over 1,500 trained volunteers across the state to assist with questions about Medicare, private Medicare supplement insurance, and private long term care insurance.

Long Term Care Insurance

    1. Things You Should Know Before You Buy Long-Term Care Insurance


    2. Consumer Bill of Rights for Buyers of Long Term Care Insurance

    3. Long Term Care Insurance Personal Worksheet

    4. Report on Long Term Care Insurance

  1. Things You Should Know Before You Buy Long-Term Care Insurance
    People buy long-term care insurance for a variety of reasons. These reasons include to avoid spending assets for long-term care, to make sure there are choices regarding the type of care received, to protect family members from having to pay for care, or to decrease the chances of going on Medicaid. However, long-term care insurance can be expensive, and is not appropriate for everyone. Therefore we offer below some things to think about before buying long-term care insurance and some questions to help you assess how suitable a candidate you may be for this type of insurance. These suggestions are based on information provided by the National Association of Insurance Commissioners.

    1. A long-term care insurance policy may pay most of the costs for your care in a nursing home. Many policies also pay for care at home or other community settings (such as adult day care). Because policies can vary in coverage, you should read the policy carefully and make sure you understand what it covers before you buy it.
    2. You should not buy an insurance policy unless you can afford to pay the premiums every year. Remember that the company can increase premiums in the future. See the Personal Worksheet below for ideas.
    3. Make sure the insurance company or agent gives you a copy of a book called the National Association of Insurance Commissioners' "Shopper's Guide to Long Term Care Insurance." Read it carefully. If you have decided to apply for long-term care insurance, you have the right to return the policy within 30 days and get back any premium you have paid if you are dissatisfied for any reason or choose not to purchase the policy.
    4. Free counseling and additional information about long-term care insurance are available through the Seniors' Health Insurance Information Program (SHIIP) of the North Carolina Department of Insurance.


  2. Consumer Bill of Rights for Buyers of Long Term Care Insurance
    The Division of Aging and Adult Services and the Department of Insurance's SHIIP program are pleased to have developed the following Consumer Bill of Rights for Buyers of Long Term Care Insurance. This was developed with input from consumer and trade representatives.

    As someone considering the purchase of long term care insurance, you have the right:

    1. To know that the company is licensed by the Office of the North Carolina Insurance Commissioner to sell long term care insurance in this state and that the policy being offered has been approved.
    2. To know whether the policy qualifies as a medical expense for federal tax purposes. (Only unreimbursed medical expenses greater than 7.5% of your adjusted gross income can be deducted.)
    3. To know that the insurance agent must give you a copy of the "Shoppers Guide to Long Term Care Insurance" from the National Association of Insurance Commissioners. The guide includes a "suitability worksheet" to help you decide if long term care insurance is right for you.
    4. To know what the premium cost will be and if there are any other out-of-pocket costs associated with buying and using the policy such as waiting periods, deductibles or co-payments. You also have the right to know that your premiums can increase over time. You should consider this fact when deciding if long term care insurance is appropriate for you.
    5. To know the places where covered benefits will be provided such as at home, in a nursing home, assisted living facility, or adult day care center.
    6. To understand what benefits are covered, how you will qualify for benefits, and under what conditions benefits would end.
    7. To know whether the policy includes inflation protection and how much this optional benefit costs.
    8. To know that your application for long term care insurance can be denied and that the company must give you, in writing, the reason (s) for the denial. At your request, the insurance company will notify your doctor if the denial is due to a medical condition. (Denial by one company does not mean that you will be denied by another company.)
    9. To cancel the policy in the first 30 days and receive a full refund. You do not have to give a reason for canceling the policy. You also have the right to know what will happen if you cancel the policy after the first 30 days.
    10. To get information and counseling about long term care insurance free of charge from the Seniors’ Health Insurance Information Program (SHIIP) of the North Carolina Insurance Commissioners’ Office. Trained counselors can answer your questions about long term care insurance and provide written materials, including a questionnaire to help you decide if you can afford the policy premiums for this type of coverage over time.
    11. To know that you can file a complaint with the Office of the North Carolina Insurance Commissioner if:
      1. a claim for covered care is denied
      2. you feel harassed or pressured by a sales agent to purchase a policy
      3. you have any other concerns about the insurance or the agent/company

    North Carolina Insurance Commissioner’s Office: 1-800-662-7777
    Seniors’ Health Insurance Information Program (SHIIP): 1-800-443-9354.


  3. Long Term Care Insurance Personal Worksheet
    This worksheet includes some questions to help you determine whether the long-term care insurance policy you are considering is appropriate for you.

    Premium

    The premium for the coverage you are considering will be [$ ________ per month, or $_______ per year, or a one time single premium of $________ .]

    Have you considered whether you could afford to keep this policy if the premiums were raised, for example, by 20%?

    Income

    Where will you get the money to pay each year's premiums?

    - Income -Savings -Family members

    What is your annual income?
    - Under $10,000 -$10-20,000 -$20-30,000 -$30-50,000 -Over $50,000

    How do you expect your income to change over the next 10 years?
    -No change -Increase -Decrease

    If you will be paying premiums with money received from your own income, a rule of thumb is that you may not be able to afford this policy if the premiums will be more than 7% of your income.

    Savings and Investments

    Not counting your home, what is the approximate value of all of your assets (savings and investments)?
    -Under $20,000 -$20-30,000 -$30-50,000 -Over $50,000

    How do you expect your assets to change over the next ten years?
    -Stay about the same -Increase - Decrease

    If you are buying this policy to protect your assets and your assets are less than $30,000, you may wish to consider other options for financing your long-term care.


  4. Division of Aging Report on Long Term Care Insurance
    The Division of Aging and Adult Services is interested in long-term care insurance as one means of helping government and families better manage the growing public and private cost of long term care. We produced a special report, Increasing Personal Responsibility for Long Term Care through Private Long Term Care Insurance, in May 1996.

Date last modified: March 6, 2003

 

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