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LTC Ombudsman Program

Community Advisory Committee Handbooks

Community Advisory Committee Brochures and Residents Bill of Rights

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      North Carolina Division of Aging and Adult Services

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The Essential Guide

  1. Application for Authorities Boards Commission and Committees
  2. Pre-Screening Tool
  3. Notification of Appointment Letter
  4. Welcome Letter
  5. By-Laws of County Adult Care Home Community Advisory Committees
  6. Committee Member Activities Record
  7. Community Advisory Committee Quarterly-Annual Visitation Report
  8. Annual Report for Adult Care and Nursing Home Community Advisory Committees
  9. Example Follow-up Letter
  10. Example Status Inquiry Letter
  11. Model Request to Remove Community Advisory Committee Member
  12. Condensation of North Carolina's Bill of Rights for Adult Care Home Residents
  13. Condensation of North Carolina's Bill of Rights for Nursing Home Residents
  14. Glossary of Aging Terms



    Community Advisory Committee Members

    Community Advisory Committee Members are volunteer advocates in each county who are appointed by the county commissioners to serve on the nursing and adult care home community advisory committees in each county (G.S. 131E-128 and 131D-31).

    There are over 1,000 volunteers state-wide. These volunteers are trained and assisted by the regional ombudsmen.

    The primary purposes of the advisory committees are to maintain the intent of the Nursing Home and Adult Care Home Resident Bill of Rights within nursing homes and adult care homes across North Carolina and to promote community involvement and cooperation with such homes to ensure quality of care for older adults.

    The advisory committees are appointed by the Board of County Commissioners in each county. The committees are responsible for advising the county commissioners of the general conditions existing in the long term care facilities within each county. The committees fulfill this obligation through formal and informal visits to the facilities. In addition, they submit quarterly and annual reports to the county commissioners and the Regional Ombudsman. Community advisory committees assist individuals in resolving grievances with facilities at the local level. The extent of the assistance is limited to the success of mediation or conciliation at the local level. The committees do not have the regulatory power to force a remedy.

    Although the community advisory committees have the authority to assist in resolving a grievance with the consent of the resident or responsible party, the bulk of the complaint investigations and resolution activity is handled by the Regional Ombudsman.

    If you are interested in becoming a Community Advisory Committee member in your county, please contact your Clerk to the Board of County Commissioners or your local Ombudsman Program.


Last updated March 24, 2014


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