Transportation Services

Many older adults and younger adults with disabilities are able to provide their own transportation and often drive many volunteer miles for family and friends who need rides to the grocery store or doctor. For all drivers, however, there comes a day when transportation alternatives are needed.

Don’t know who to call for public transportation?

Transportation services are offered to some extent in every NC county. For information on the public transportation systems in your area supported in part by the NC Department of Transportation, please click on a city or county at the following link: http://www.ncdot.org/transit/transitnet/

In most counties, the transportation system serves both the general public and the county’s human service agencies. In many cases, these agencies have programs to help people get to services when they do not have access to a vehicle.

Need help with paying for your rides?

If you are Medicaid-eligible, then Medicaid will support your ride to Medicaid-covered services. Contact your social worker or call your county Department of Social Services for assistance with these arrangements. In some limited cases, there may be other sources of transportation support for low income adults available through the local DSS.

For non-Medicaid sponsored transportation alternatives, there are many agencies across the state that provide general and medical transportation supported by the Home and Community Care Block Grant for Older Adults. Riders are encouraged to contribute toward the cost of the ride on a donation basis. Eligibility for this program is limited to people who are age 60 and older.

Still not sure who to call?

The NC Department of Health and Human Services sponsors an on-line tool for finding local services called NC careLINK: http://www.nccarelink.gov/

You also may call the toll-free DHHS Information and Referral Service for more information:

CARE-LINE at 1-800-662-7030

In the Raleigh area or outside of North Carolina, call 919-855-4400.

Deaf and hard of hearing callers, please dial 1-877-452-2514 (TTY).

In the Raleigh area, deaf or hard of hearing people please call 919-733-4851 (TTY).

Last updated: July 31, 2008

Transportation Service Standards