Contact Us
Boards, Commissions and Councils
Dix Campus Map (290 KB PDF)
See Also:
24-Hour DHHS Hotline:
1-800-662-7030
CARE-LINE
Information
and Referral Service
(English/Espanol)
In the Raleigh area or outside of North Carolina, call 919-855-4400.
Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY).
WRITE: Tell us your issue, question or complaint.
The CARE-LINE is operated by the Office of Citizen Services.
Do you have a comment on the web site?
Local Contacts
CareLink (Online source to find local services)
Child Support Enforcement Offices
County Departments of Social Services
Services Locator for Mental Health, Developmental Disabilities, and Substance Abuse Services
- AIDS Hotline: 1-800-227-8922 (English); 1-800-344-7432 (Spanish); 1-800-243-7889 (TTY)
- Alcohol/Drug Council of NC Information and Referral: 1-800-688-4232
- Care-Line Information and Referral Service (Help finding the programs and people to help you): 1-800-662-7030
- Casaworks for Families Residential Resource Initiative: 1-800-367-2229
- Child Care Facility Info Line (File a complaint or ask for facility info): 1-800-859-0829
- Child Support Customer Service Hotline (For clients of Child Support Enforcement): 1-800-992-9457
- Children with Special Health Care Needs Helpline: 1-800-737-3028
- Client Assistance Program (Helping people with disabilities to understand and access rehabilitation services): 1-800-215-7227 (TTY 919-855-3600)
- DHHS Ombudsman (for complaints about NC DHHS services): 1-800-662-7030
- Family Health Resource Line (Child health, child care health, maternal health, including substance abuse): 1-800-367-2229, (TTY 1-800-976-1922)
- Fraud Reporting, in any public assistance program: 1-800-662-7030
- Fraud Reporting Medicaid (multiple numbers)
- NC Kids Adoption and Foster Care Network: 1-877-NCKIDS-1
- Nursing Home and Health Care Complaint Line (For hospitals, group homes, and other health care facilities): 1-800-624-3004
- Perinatal and Maternal Substance Abuse Initiative 1-800-367-2229
- Regional Alcohol/Drug Awareness Resources: 1-800-688-4232
- Problem Gambling
Hotline (When gambling causes financial or relationship problems):
1-877-718-5543 - Quitline (Support for North Carolinians looking to stop smoking) 1-800-QUIT-NOW
- Safe Surrender: 1-800-FOR-BABY
- Suicide Prevention Hotline: 1-800-273-TALK (1-800-273-8255)
Directions to the DHHS Administrative Buildings at the Dorothea Dix Campus
From I-85 at Durham: Travel to I-40 East (from RDU Airport, follow signs to I-40 East) Stay on I-40 East. until you see the Lake Wheeler Road-- Exit #297. Take this exit and make a left at the top of the ramp onto Lake Wheeler Road. Go to the 2nd traffic light and turn left. (This is the main entrance to the Farmers Mkt.). Turn left onto Centennial Parkway. Pass by the Farmers’ Market, continuing around the bend to the 3nd traffic light. Turn right onto Blair Drive. (This is the Dix Campus, 290 KB PDF).
From eastern North Carolina on US 70 West: Take I-40 West. When you reach the divide, take I-40/440 (Inner Beltline West to Durham) until you reach Lake Wheeler Road, Exit #297. Make a right at the end of the ramp. Take this exit and make a left at the top of the ramp onto Lake Wheeler Road. Go to the 2nd traffic light and turn left onto Centennial Parkway. (This is the main entrance to the Farmers Mkt.). Pass by the Farmers’ Market, continuing around the bend to the third traffic light. Turn right onto Blair Drive. (This is the Dix Campus, 290 KB PDF.)
From Eastern North Carolina on US 64 West: When you reach Tower Shopping Center, take I-440 South (toward Benson). Stay on I-40/440 West when it divides. Follow it straight to Exit #297 (Lake Wheeler Road). Go to the 2nd traffic light and turn left onto Centennial Parkway. (This is the main entrance to the Farmers Mkt.). Turn right at the third light onto Blair Drive. (This is the Dix Campus, 290 KB PDF.)
From downtown Raleigh: Get on Dawson Street. Stay in the right-hand lane until you get to Martin Luther King Boulevard/Western Boulevard. Bear to your right. When you reach the top of the ramp, you will be facing Western Boulevard. Enter to your right, but as you proceed, move toward the left lane. Turn left at Hunt Drive (directly across from Central Prison, at the stop light). (This is the Dix Campus, 290 KB PDF.)
updated: July 9, 2008