Information and Testing Policies for Medication/Administrator/Alternative Exams

Registration

You may obtain a registration form by contacting the Adult Care Licensure Section (ACLS) via e-mail at AdultCare.ctu@dhhs.nc.gov or by phone at 919-855-3793 Monday through Friday from 8:30 a.m. until 4 p.m.

All applicants must complete a registration form. Information on completing the registration form may be obtained by contacting the ACLS.

The completed registration form and required fees must be received before you will be registered for a specific testing date and location. Mail your completed registration form and appropriate fees together in one envelope to:

Adult Care Licensure Section
Adult Care Testing
2722 Mail Service Center
Raleigh, NC 27699-2722

In order to receive confirmation of your registration by mail, this information must be received by ACLS 14 days before the exam date. Submitting the information prior to this time does not guarantee registration for the chosen exam site and date. If the exam you have selected is full when the registration form is received, you will be registered for the next available exam date for the location you chose.

If you do not receive a confirmation letter within 10 business days from the day you mailed your registration, please contact the ACLS via e-mail at AdultCare.ctu@dhhs.nc.gov or by phone at 919-855-3793 Monday through Friday from 8:30 a.m. until 4 p.m. ACLS is not responsible for lost, misdirected or delayed mail.

Exam Fees

Type of Exam Registration Fee Pre-registration required
Medication Exam $ 25.00 Yes
Administrator Exam $ 50.00 Yes
Alternative Exam No charge Yes

Payment must be in the form of a money order or certified check made payable to “DHSR”. Checks are not accepted. Fees are non-refundable and non-transferable once submitted to DHSR. Payment will not be accepted at testing locations.

Exam Scheduling

Testing Schedules are available:

Any questions regarding test locations or scheduling, contact the ACLS. Do not contact the test sites with questions about the testing or schedules.

Cancellation and Re-scheduling

If you are unable to attend your scheduled exam, you must notify ACLS at least five business days before the examination date to re-schedule. Saturdays and Sundays and national holidays are not considered business days.

If you provide at least five business days advance notice, you may re-schedule one time and your fee may be transferred to your new examination date.

If you need to re-schedule an examination in less than five business days before the examination date, you must apply for an excused absence. (Refer to Absence Policy below.)

If you do not call ACLS at least five business days before your examination date to re-schedule and do not show up for your scheduled examination, your fee will not be refunded and can not be transferred to a new examination date. Also, you may not give your examination date to another person.

Absence Policy

Since unexpected situations occasionally occur, ACLS will consider excusing an absence from the scheduled examination in certain situations.

Acceptable reasons for re-scheduling are as follows:

Requests for excused absences must be made in writing and received within 10 business days following the scheduled examination. This request must include verification of your absence from an appropriate source. For example, if you had jury duty, you must supply a copy of the court notice.

The decision of ACLS will be final regarding whether an absence is excused and whether you must pay the examination fee if you are absent.

Weather Emergencies/Inclement Weather

Testing will be canceled if weather conditions are considered hazardous for local travel or for commuting. Information on cancellations may be obtained by:

  1. Calling the Voice Response System 919-733-7615; or,
  2. Calling the Adult Care Licensure Section in Raleigh at 919-855-3793.
  3. Logging on to the N.C. Adult Care Medication Aide Testing Website.

Check in

In order to allow time for check in, you are to arrive at least 30 minutes before the examination starts. If you are late for the written examination you will not be allowed to test and your fees will not be refunded. You will have to re-register and pay another registration fee. You will be required to present proper photo identification.

What to bring

You must have the following items with you to take the exam:

Proper Identification

Proper identification includes one of the following:

If you do not bring proper photo identification, you will not be allowed to test and your examination fee will not be refunded. No copies and faxes of identification are accepted.

The name on your identification must be the same as the name you used to register for the exam. If your name has changed you must contact ACLS and be prepared to provide official government documentation of the name change.

Lateness

In order to allow time for check in, you are to arrive at least 30 minutes before the examination starts. If you are late for the written examination you will not be allowed to test and your fees will not be refunded. You will have to register again and pay another registration fee.

Guests/Visitors

No guests, visitors, pets, residents or children are allowed at the test center.

Electronic Devices

Cellular phones, beepers or any other electronic devices are not permitted to be used and must be turned off during testing. Space at test sites is limited and there is no place for storage of personal belongings at the testing locations.

Eating/Drinking/Smoking

You are not permitted to eat, drink or smoke during the examinations.

Misconduct

Every effort is made to keep any disturbances at the testing site to a minimum. If an individual is involved with causing disturbance of any kind or engaging in any kind of misconduct, the individual will be asked to leave the test site premises.

Adult Care Licensure Section (ACLS)

ACLS is located in the Broughton Building at 805 Biggs Drive, Raleigh, N.C. You may contact the testing staff at 919-855-3793 between the hours of 8:30 a.m. - 4 p.m., Monday through Friday or via e-mail AdultCare.ctu@dhhs.nc.gov.