The Adult Care Licensure Section offers training to providers, county staff and state staff. The types of training include basic orientation, complaint investigation training and 1068 training. Announcements of upcoming training sessions and handouts from previous training sessions are on this page.
1068 Training is a state-mandated program from House Bill 1068 from the 2001 session of the N.C. General Assembly. It requires the division to provide training sessions at least twice a year. The subject matter of the training is based on at least one of the 10 deficiencies cited most frequently in the state in the immediately preceding calendar year.
This is to announce the Division of Health Service Regulation will be offering statewide 1068 mandated training during the month of November, 2009. The primary goal of this workshop is to promote a higher degree of understanding between the providers and regulators and to reduce inconsistencies in the survey process. The primary focus will be in the area of Health Care. The training is designed for all staff (i.e. administrators, supervisors, med. aides, PCA’s, resident care coordinators) of adult care facilities, staff of county department of social services who are involved in the monitoring of facilities and staff from adult care licensure section.
Pre-registration is required. Therefore, please complete the registration form (PDF, 78 KB) and email to Debra.Price@dhhs.nc.gov at least two weeks before the training date, or you can mail to:
Debra K. Price
Training Program Assistant
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708
All training material will be sent to you via email for you to print and bring with you to the training.
We look forward to seeing you at the training. If you have any questions, please contact Frances Messer at 919-855-3791 or by email Frances.Messer@dhhs.nc.govTraining sessions will be held:
The Division of Health Service Regulation, Adult Care Licensure Section, is offering Basic Orientation Training in two locations on Tuesday, July 28, 2009 at 1 p.m. and ending Friday, July 31, at 1 p.m. The training scheduled in Asheville is already full. A training is also offered in Raleigh (see registration form (PDF, 46 KB) for location).
The Adult Care Licensure Section has implemented the following format/structure for the training of new county adult home specialists, new survey consultants and county supervisors. Basic orientation training is offered four times per year in the four regional territories. Please note the opportunity for both pre and post basic orientation are offered in the form of state annual survey activity.
Prior to attending Basic Orientation Training it is hoped the staff member will be familiar with his/her role as an adult home specialist.
The primary goal of Basic Orientation Training is to enhance the knowledge and skills ability of the new survey consultants, adult home specialists, and county supervisors in the inspection of adult care homes. The main focus of this phase of training involves "How to Inspect." Areas covered include protocol used in monitoring/inspecting for compliance, annual assessment, compliance tools, principals of documentation, and training in the area of medication management, food service, staff competency, health care, personal care, and licensed health professional support.
It is the responsibility of the county department of social services to cover the cost of the associated travel and per diem expenses of the workshop.
Please complete the registration form (PDF, 46 KB) and return by July 17, 2009 to:
Frances Messer or Debra Price
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708
Please bring your licensure rule books and a copy of the Basic Orientation Training Manual.
Effective July 1, 2009: Copies of the Basic Orientation Training Manual will no longer be printed and provided at the training. Participants in the trainings are responsible for printing a copy of this training manual to bring with them to the training sessions. The Basic Orientation Training Manual contains all training material for the Basic Orientation Trainings conducted by the Adult Care Licensure Section (ACLS).
This is to announce the Division of Health Service Regulation, Adult Care Licensure Section, will be offering Complaint Investigation Training in Raleigh and Asheville, NC on September 1 and 2, 2009. Training will begin on Tuesday, September 1, 2009 at 1:00 p.m. and end Wednesday, September 2, 2009 at 1:00 p.m.
The Adult Care Licensure Section has implemented the following format/structure for training of the new county adult home specialist: pre-basic orientation, basic orientation, post basic orientation training, and complaint investigation. The pre and post basic orientations are provided via the survey process.
The primary goal of Complaint Investigation Training is to enhance the knowledge and skill ability of the new adult home specialists/supervisors and surveyors in investigating rule based allegations in adult care homes. Areas covered will include intake and analysis, investigative planning, investigation techniques and procedures, findings analysis, and written documentation.
It is the responsibility of the county department of social services to cover the cost of the associated travel and per diem expenses of the workshop.
Please complete the Asheville registration form (PDF, 24 KB) or the Raleigh registration form (PDF, 25 KB) and return to Debra Price, Training Program Assistant, Adult Care Licensure Section by August 27, 2009.
If you have any questions, please contact:
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708
Phone: 919-855-3765
Email: Debra.Price@dhhs.nc.gov
Please bring your licensure rule book.
| Complaint Intake Training Agenda | ||
| Tuesday, September 1, 2009 | ||
| 1 p.m. | 1:15 p.m. | Welcome |
| 1:15 p.m. | 2:30 p.m. | Intake-Complaint Unit |
| 2:30 p.m. | 2:45 p.m. | Break |
| 2:45 p.m. | 4 p.m. | Off Site Preparation |
| 4 p.m. | 4:15 p.m. | Break |
| 4:15 p.m. | 5 p.m. | On site visit and surveying rule Area |
| Wednesday, September 2, 2009 | ||
| 8:30 a.m. | 9:30 a.m. | Painting the Picture (Identifying scope and severity through observation, record, reviews) |
| 9:30 a.m. | 9:45 a.m. | Break |
| 9:45 a.m. | 10:45 a.m. | Overview of Penalty |
| 10:45 a.m. | 11:00 a.m. | Break |
| 11:00 a.m. | 12:30 p.m. | If This Goes to Court, Then What? |
| 12:30 p.m. | 1:00 p.m. | Wrap Up, Evaluations, Certificates |