Thank you for taking the time to share your opinion with us about your experience with the Division of Health Service Regulation. DHSR strives to provide the best possible customer service and your feedback will help us know what we are doing well and what we can do to improve our service to you.

Because your feedback is so important to us, we ask you to complete our brief, five question survey to hear what you have to say. Whether your facility was recently inspected, you are in the process of obtaining a new license, or you just called one of our offices for information, please take the time to let us know if we met or exceeded your expectations.

All information provided is anonymous.

Acute and Home Care Licensure and Certification Section
CLIA/Clinical Laboratories
Dialysis Centers

Home Care Agencies
Home Health/Hospice Agencies
Hospital/Ambulatory Surgical Centers

Adult Care Licensure Section (ACLS)
ACLS Survey Process – Asheville
ACLS Survey Process – Clinton
ACLS Survey Process – Lexington
ACLS Survey Process – Raleigh
Administrative/Office Contact (Licensing)
Administrator and Medication Testing

Construction Section
Survey of Adult Care Home, Family Care or Mental Health Group Home (excludes ICF/IIC) Survey
Survey of Construction Project Inspection
Survey of a Life Safety Code Inspection (including ICF/IID) Survey
Survey of Jail Inspection

Medical Facilities Planning Branch
Medical Facilities Planning Branch Survey

Mental Health Licensure and Certification Section
Mental Health Branch Survey Process
ICF/IID Branch Survey Process
Administrative/Office Contact

Nursing Home Licensure and Certification Section
Nursing Home Licensure and Certification Survey Process

Radiation Protection Section
N.C. Radiation Protection Customer Service Survey

*Please note:  If you have a complaint about services provided at a health care facility, please call the DHSR Complaint Intake Unit toll-free at 1-800-624-3004.

Didn’t find the Section or Program you were looking for? 
Contact us and we will help you find the survey you are looking for.
Division Main Office:  919-855-3750
Email:  DHSR.CustomerService@dhhs.nc.gov