General Information

The Health Care Personnel Registry Section operates under state and federal laws for unlicensed health care workers and their employers. Our scope includes review and approval of Nurse Aide I education programs and of Nurse Aide I and Medication Aide testing programs. We maintain competency based registries for Nurse Aide I and Medication Aides.

We investigate abuse, neglect, and other allegations against unlicensed health care workers and list allegations and substantiated findings on the Health Care Personnel Registry.  Information from the registries is used by health care providers in their hiring process (see Verification Requirements).

Contact Information

Center for Aide Regulation and Education (CARE)

Mailing Address: 2709 Mail Service Center, Raleigh, NC 27699-2709

Registry Staff
Office Hours: 9-3, Monday-Friday
Telephone: 919-855-3969

24-Hour Listing Verification: 919-715-0562

Educator Support Staff
Office Hours: 8-5, Monday-Friday
Telephone: 919-855-3970

Fax: 919-733-9764

Health Care Personnel Registry Investigations

Reporting Allegations
Mailing Address: 2719 Mail Service Center, Raleigh, NC 27619-2719
Fax: 919-733-3207

Investigations Support Staff
Phone: 919-855-3968
Office Hours: 8-5, Monday-Friday

Verification Requirements

Nurse Aide Registry

Federal regulations for long-term care facilities [skilled nursing and nursing facilities] require that before allowing an individual to serve as a nurse aide, a facility must receive registry verification that the individual has met competency evaluation requirements. Nursing home employers must also verify listing on the Health Care Personnel Registry prior to employing a nurse aide or other unlicensed assistant personnel who provide hands-on care. Nurse aides who have substantiated findings of resident abuse, resident neglect, or misappropriation of resident property in a nursing home listed against them on the North Carolina Nurse Aide Registry (or on any State’s Nurse Aide Registry) are prohibited from working in a nursing facility [42 U.S.C. Section 1395i-3(g)(1)(C); 42 U.S.C. Section 1396r(g)(1)(C); 42 CFR 483.13 (c)(1)(ii)(B)]. (see Health Care Personnel Registry).

Medication Aide Registry

Effective July 1, 2006, state regulations for long-term care facilities [skilled nursing and nursing facilities] require that the facility must verify an individual is listed on the NC Medication Aide Registry before allowing an individual to work as a medication aide. An employer must keep a record of accessing the registry and must note each incidence of access in their business files. Nursing home employers must also verify listing on the Health Care Personnel Registry and Nurse Aide I Registry prior to employing a medication aide. A substantiated finding on the Health Care Personnel Registry disqualifies the medication aide from employment in a skilled nursing facility per G.S. 131E-270(C) (see Health Care Personnel Registry).

Health Care Personnel Registry

The Health Care Personnel Registry is a state-mandated registry (G.S. 131E-256; 10A NCAC 13O), that contains the names of health care personnel who have pending investigations of allegations or substantiated findings by the department of resident abuse, resident neglect, misappropriation of resident or facility property, fraud against a resident or facility, or diversion of drugs belonging to a resident or facility.  The Health Care Personnel Registry includes all of the findings contained in the Nurse Aide I Registry (resident abuse, resident neglect, or misappropriation of the property of a resident in a nursing facility by a nurse aide) under G.S. 131E‑255.  Before hiring health care personnel into a health care facility or service, health care facility employers as defined in G.S. 131E‑256(b) must access the Health Care Personnel Registry and note each incident of access in their business files.

Note: Listing verification requirements and employment prohibitions unique to other health care employers may also apply. Health care employers needing guidance on verification requirements and prohibitions specific to them can contact their respective survey or licensure section within the Division of Health Service Regulation or other appropriate regulatory agency.

How to Verify

Verification of individuals listed on the North Carolina Nurse Aide I Registry, North Carolina Medication Aide Registry, or the North Carolina Health Care Personnel Registry may be obtained from www.ncnar.org or by calling the registry's 24-hour automated telephone voice response system at 919-715-0562. Both verification systems provide date-specific confirmation numbers to validate each inquiry.