Guidelines for Facility Participation on Informal Dispute Resolution (IDR) Panel

Nursing facility panelists for the Informal Dispute Resolution (IDR) process will be members of the North Carolina Health Care Facilities Association (NCHCFA) Standards and Ethics Committee, exclusively, members of the North Carolina Association of Non-Profit Homes for the Aging (NCANPHA), and state-operated nursing home representatives.

Members of the Standards and Ethics Committee who wish to serve as an IDR panelist must be licensed as an administrator or registered nurse, and work as staff in a skilled nursing facility. They may not work in that facility's corporate offices or perform consulting work for the facility. An individual's appointment to the NCHCFA Standards and Ethics Committee is conditioned on signing a confidentiality and conflict of interest statement related to future IDR panel participation.

Members of the NCANPHA who wish to serve as an IDR panelist must be a department head working in a skilled nursing facility. They may not work in that facility's corporate offices or perform consulting work for the facility. An individual's appointment to serve as an IDR panelist is conditioned on signing a confidentiality and conflict of interest statement.

State-operated nursing home representatives who wish to serve as an IDR panelist must be a department head working in a skilled nursing facility and have at least five years experience in a state operated nursing facility. They may not perform consulting work for the facility. An individual's appointment to serve as an IDR panelist is conditional on signing a confidentiality and conflict of interest statement.

The confidentiality and conflict of interest statement will be signed and maintained on file with the DHSR IDR coordinator, the NCHCFA office, the NCANPHA office, and the neuro-medical treatment center team leader office. The confidentiality and conflict of interest statement provides the following parameters for the individuals' participation as an IDR panel member:

An orientation program developed by DHSR must be completed prior to serving on an IDR panel.

If a facility IDR panelist is unable to participate in a scheduled IDR due to conflict of interest or some other reason, DHSR, NCHCFA, NCANPHA, and the neuro-medical treatment centers agree that a third surveyor will be selected for the three-member IDR panel.