Mental Health, Developmental Disabilities and Substance Use Services

We support the well-being of all North Carolinians by building systems, services and supports for:

  • Mental Health
  • Intellectual/Developmental Disabilities
  • Substance Use
  • Traumatic Brain Injury
  • Problem Gambling

Our plan

We envision communities where all are supported to live healthier and happier lives. We promise to drive innovation and positive change for all North Carolinians through:

More prevention

More children and youth will grow up in safer and healthier spaces, with a reduced need for services later in life.

More access to services

More people will access an array of quality services that meet their needs. More people will know how to access services.

More self-directed lives

More people will live the life of their choosing in their communities because they have the supports that they need close to home.

More recovery

More people will maintain recovery by managing their health and having a safe and stable place to live, meaningful daily activities and a strong community.

A more supported workforce

North Carolina will have a public workforce that is trained and feels supported and valued, with a clear path to professional development.

Track our progress

We track the health of people in our state, how many are using state services and the quality of those services. We also track our work to grow and support our state's workforce.

Explore the data

A desk with a laptop showing charts and graphs in the background, with a person writing notes on a report in the foreground
112,757

calls answered

112,757 calls and texts to the 988 Suicide & Crisis Lifeline have been answered in the last 12 months. We also launched a Peer Warmline in February 2024. Suicide is a leading cause of death for people ages 10-65 in the state.

Crisis services

48,000

individuals supported

In 2023, we supported more than 48,000 people with substance use disorders. Services included outpatient therapy and support, crisis services, medication and community supports.

Substance use disorders

45%

receiving services

The Innovations Waiver allows people with intellectual or developmental disabilities to receive care at home or in their community, but there is a long wait. We are now providing services to 45% of people on the waitlist.

Innovations Waiver

Get involved

We value input from people who have lived experience with mental health, substance use, traumatic brain injury and intellectual and developmental disabilities. You can help us improve our system.

How to get involved

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For providers and professionals

We are committed to building a well-trained workforce that provides quality, evidence-based services. We also want providers to understand their role, feel supported and have a path for professional growth.

More for Providers

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Grants

We fund opportunities for community-based providers, health care centers, clinics and other partners.

State-Funded Service Definitions

The State-Funded Service definitions outline supports that providers can be paid for in the state's public system.

Bulletins

Formal communication from DMH/DD/SUS informing the public of changes to state-service definitions based on North Carolinian needs.

Contact Us

Main Office: 984-236-5000
Main Office Email: contactdmh@dhhs.nc.gov
Website Questions: For questions about the website, please email us at dmh.webteam@dhhs.nc.gov.