
In This Issue . . .
All Providers:
Children's Developmental Services Agencies:
Community Alternatives Program Case Managers:
Durable Medical Equipment Providers:
Early Intervention Services Providers:
Independent Practitioners:
Institutional Claim (UB-04/837I) Billers:
Local Management Entities:
Nurse Practitioners:
Personal Care Services Providers:
Pharmacists:
Physicians:
Professional Claim (CMS-1500/837P) Billers:
DMA and MedSolutions are working with physicians in North Carolina to ensure the success of the State’s ultrasound management program. We are continuing to proactively reach out to physicians in North Carolina to share details of the program and to request their feedback. This effort is part of MedSolutions’ commitment to ensuring the highest quality of care for Medicaid recipients in North Carolina and the best value for the State’s taxpayers.
DMA and MedSolutions continue to believe that working in a positive, collegial manner with North Carolina’s physicians will assure a superior quality ultrasound management program for the benefit of the State’s physicians and, more importantly, their patients, as well as all of North Carolina’s constituents who depend on an efficient and viable Medicaid program.
Practitioner and Clinic Services
DMA, 910-355-1883
The Medicaid Participation Agreement documents the requirements in Section 1902(a)(27) of the Social Security Act and 42 CFR 431.107 for providers to keep all records necessary to disclose the extent of services provided to individuals and, upon request, furnish these records to the Medicaid agency. Medicaid does not reimburse providers for maintaining these records or for the costs associated with copying and/or mailing these records upon request to DMA or its agents. These functions are a cost of doing business and are considered when rates for covered Medicaid services are established.
Martha O. Stilwell, Program Integrity
DMA, 919-647-8000
In compliance with the Improper Payments Information Act of 2002, CMS implemented a national Payment Error Rate Measurement (PERM) program to measure improper payments in the Medicaid Program and the State Children’s Health Insurance Program (SCHIP). North Carolina has been selected as 1 of 17 states required to participate in PERM reviews of Medicaid fee-for-service and Medicaid Managed Care claims paid in federal fiscal year 2010 (October 1, 2009, through September 30, 2010). The PERM SCHIP program will not be participating in the 2010 PERM measurement.
CMS is using two national contractors to measure improper payments. The statistical contractor, Livanta, will coordinate efforts with the State regarding the eligibility sample, maintaining the PERM eligibility website, and delivering samples and details to the review contractor. The review contractor, A+ Government Solutions, will be communicating directly with providers and requesting medical record documentation associated with the sampled claims. Providers will be required to furnish the records requested by the review contractor within a timeframe specified in the medical record request letter.
It is anticipated that A+ Government Solutions will begin requesting medical records for North Carolina’s sampled claims in June 2010. Providers are urged to respond to these requests promptly with timely submission of the requested documentation.
Providers are reminded of the requirement listed in Section 1902(a)(27) of the Social Security Act and 42 CFR 431.107 to retain any records necessary to disclose the extent of services provided to individuals and, upon request, to furnish information regarding any payments claimed by the provider rendering services.
Program Integrity
DMA, 919-647-8000
The Deficit Reduction Act of 2005 created the Medicaid Integrity Program (MIP) and dramatically increased the federal government’s role and responsibility in combating Medicaid fraud, waste, and abuse. Section 1936 of the Social Security Act (the Act) requires CMS to contract with eligible entities to review and audit Medicaid claims, to identify overpayments, and to provide education on program integrity issues. Additionally, the Act requires CMS to provide effective support and assistance to states to combat Medicaid provider fraud and abuse.
CMS created the Medicaid Integrity Group (MIG) in July 2006 to implement the MIP. As a result of this action, the Medicaid Integrity Contractors (MIC) audit was developed. Section 1936 of the Act requires CMS to enter into contracts to perform four key program integrity activities:
CMS has awarded contracts to several contractors to perform the functions outlined above. The contractors are known as the MICs. There are three types of MICs:
The objectives of the MIC audit are to ensure that claims are paid
MIC Audit Process
The Audit MIC schedules an entrance conference to communicate all relevant information to the provider. The entrance conference includes a description of the audit scope and objectives.
Ten providers have completed MIC audits in North Carolina. To date, no errors have been reported.
Program Integrity
DMA, 919-647-8000
Effective with the June 8, 2010, checkwrite, the N. C. Medicaid Program will implement an expansion of the NC Electronic Claims Submission/Recipient Eligibility Verification (NCECS) Web Tool to allow providers to download a PDF version of their paper Remittance and Status Report (RA). There will be a transition period during the month of June when the paper RA will continue to be printed and mailed to providers. Beginning with the July 7, 2010, checkwrite, RAs will only be available through the NCECS Web Tool. The NCECS Web Tool will retain ten checkwrite versions of the PDF version of the RA. If a provider needs an RA that is older than ten checkwrites, they will follow the current procedure of requesting a copy through HP Enterprise Services Provider Services and will continue to be assessed a fee.
All providers who wish to be able to download a PDF version of their RA are required to register for this service regardless if they already have an NCECSWeb logon ID. The Remmitance and Status Reports in PDF Format Request form and instructions can be found on DMA’s Provider Forms web page. Providers are encouraged to complete the form immediately and return it to the HP Enterprise Services Electronic Commerce Services Unit to ensure adequate time for set up.
As a part of this expansion, there will be some minor changes to the layout of the RA. Some fields that are either duplicated or not used will be removed to allow room to report the HIPAA Claim Adjustment Reason Codes and Remark Codes along with the adjustment amounts. A complete list of changes will be published prior to implementation in a future bulletin article or special bulletin.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
The Department of Health and Human Services (DHHS) has approved a definition and description of a new category of provider agency, a Critical Access Behavioral Health Agency (CABHA) for mental health and substance abuse services.
CABHA status will be certified once for the entire State through a review by a certification team comprised of endorsement staff from Local Management Entities (LMEs) in the region where the CABHA provider is located and State staff. The certification process includes a demonstration by the agency of its ability to meet the terms of a standardized performance contract developed by DHHS. The contract will include requirements related to geographic areas to be served and requirements prohibiting rejection or premature discharge of consumers served (no eject or reject provisions). The provider will still be required to enter into standardized Memoranda of Agreements (MOAs) with LMEs in the catchment areas in which they deliver services and a standardized contract with those same LMEs for State-funded services. Continued certification as a CABHA will be based upon the agency’s meeting or exceeding the required performance standards established by DHHS.
Additional information about CABHA can be found on the Division of Mental Health, Developmental Disabilities, and Substance Abuse Services (DMH/DD/SAS) CABHA web page.
Behavioral Health Section
DMA, 919-855-4290
The Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC) recently added the new 13-valent pneumococcal conjugate vaccine (PCV13) to its list of recommended vaccines. PCV13 (Prevnar 13) is replacing the PCV7 (Prevnar) vaccine (CPT code 90669).
Effective with date of service March 22, 2010, the N.C. Medicaid Program recognized PCV13 vaccine as a covered vaccine in the North Carolina Immunization Program (NCIP). This program provides recipients who are eligible for the Vaccines for Children (VFC) program with all of the vaccines recommended by the ACIP. NCIP coverage criteria
PCV13 will be available from the NCIP for children who are both VFC-eligible and are either
The recommendations from the ACIP for the use of PCV13 (Prevnar 13) contain all of the information on administering PCV13 including after a child began the series with PCV7 and for those children needing a supplemental dose of PCV13 after completing their PCV7 series. This link also provides information regarding underlying medical conditions that indicate the need for PCV13.
Medicaid does not reimburse for the actual vaccine because State-supplied vaccines are available to all providers enrolled in NCIP for VFC-eligible recipients. Medicaid covers a vaccine administration fee, if applicable.
For Medicaid Billing
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service January 18, 2010, the N.C. Medicaid Program covers tocilizumab (Actemra) for use in the Physician’s Drug Program when billed with HCPCS code J3590 (unclassified biologics). Actemra is available in 80-mg/4-ml, 200-mg/10-ml, and 400-mg/20-ml single-use vials.
Actemra is a recombinant humanized antihuman IL-6 receptor monoclonal antibody. It is indicated for the treatment of adult patients with moderately to severely active rheumatoid arthritis who have had an inadequate response to one or more tumor necrosis factor (TNF) antagonist therapies. Safety and efficacy in children have not been established.
The recommended starting dose, when used in combination with DMARDs or as monotherapy, is 4 mg/kg, followed by an increase to 8 mg/kg based on clinical response. For adults, Actemra should be administered once every 4 weeks as a 60-minute single intravenous drip infusion.
For Medicaid Billing
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service March 8, 2010, the N.C. Medicaid Program covers sildenafil (Revatio) for use in the Physician’s Drug Program when billed with HCPCS code J3490 (unclassified drugs). Revatio is available in 10-mg/12.5-ml vials.
Revatio is indicated for the treatment of pulmonary arterial hypertension (WHO Group I) to improve exercise ability and delay clinical worsening. The safety and efficacy of Revatio in pediatric pulmonary hypertension patients have not been established. Revatio is contraindicated in patients who are using organic nitrates, either regularly or intermittently, in any form.
The recommended dose is one 10-mg intravenous (IV) bolus injection administered three times a day.
For Medicaid Billing
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service January 28, 2010, the N.C. Medicaid Program covers ecallantide (Kalbitor) for use in the Physician’s Drug Program when billed with HCPCS code J3490 (unclassified drugs). Kalbitor is available as 10-mg/ml single-use vials, packaged as three 10-mg/ml vials per carton.
Kalbitor is indicated for treatment of acute attacks of hereditary angioedema (HAE) in patients 16 years of age and older. By directly inhibiting plasma kallikrein, Kalbitor reduces the conversion of high molecular weight kininogen to bradykinin, and thereby treats symptoms of the disease during acute episodic attacks of HAE.
The recommended dosage of Kalbitor is 30 mg (3 ml) given subcutaneously in three 10-mg (1 ml) injections. If the attack persists, an additional dose of 30 mg maybe administered within a 24-hour period.
For Medicaid Billing
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service February 8, 2010, the N.C. Medicaid Program covers olanzapine (Zyprexa Relprevv) extended release injection for use in the Physician’s Drug Program when billed with HCPCS code J3490 (unclassified drugs). Zyprexa Relprevv is available in 210-mg, 300-mg, and 405-mg vials. Zyprexa Relprevv is indicated for the treatment of schizophrenia in adults. The safety and efficacy in children have not been established. The recommended usual dose of Zyprexa Relprevv is 150 mg to 300 mg administered intramuscularly (IM) every two weeks or 405 mg administered every four weeks. Doses greater than 405 mg every four weeks or 300 mg every two weeks have not been evaluated in clinical trials.
Effective with date of service February 8, 2010, Medicaid also covers olanzapine (Zyprexa) immediate-release formulation when billed with HCPCS code S0166. Zyprexa immediate-release formulation is available in 10-mg/ml vials, and is indicated in adults for agitation associated with schizophrenia and bipolar 1 mania. The safety and efficacy in children have not been established. For agitation associated with schizophrenia and bipolar 1 mania, the recommended usual dose is 10 mg given intramuscularly (IM). If agitation warranting additional IM doses persists following the initial dose, subsequent doses of up to 10 mg IM may be given. The safety of total daily doses higher than 30-mg or 10-mg injections given more frequently than two hours after the initial dose and four hours after the second dose have not been evaluated in clinical trials.
Medicaid Billing
For Zyprexa Relprevv
For Zyprexa
For Both Zyprexa and Zyprexa Relprevv
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Effective with date of service March 3, 2010, the N.C. Medicaid Program covers collagenase clostridium histolyticum (Xiaflex) for use in the Physician’s Drug Program when billed with HCPCS code J3590 (unclassified biologics). Xiaflex is available in 0.9-mg vials.
Xiaflex is a biologic product containing collagenase clostridium histolyticum, an enzyme that disrupts collagen. It is indicated for the treatment of adult patients with Dupuytren’s contracture with a palpable cord. The safety and effectiveness of collagenase clostridium histolyticum in pediatric patients less than 18 years old have not been established.
Xiaflex should be injected intralesionally. The recommended dose is 0.58 mg per cord affecting a metacarpophalangeal (MP) joint or a proximal interphalangeal (PIP) joint. If contracture persists, finger extension procedure should be performed 24 hours after the injection to facilitate cord disruption. If MP or PIP contracture remains, re-inject cord four weeks following initial injection; injections and finger extension procedures may be administered up to three times per cord separated by approximately 4-week intervals.
Note: Only one cord should be injected at a time; if other palpable cords exist, injection should be performed in a sequential order.
For Medicaid Billing
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service January 1, 2010, the N.C. Medicaid Program covers coagulation factor VIII complex/von Willebrand factor (human) (Wilate), for use in the Physician’s Drug Program when billed with HCPCS code J3590 (unclassified biologics). Wilate is available in 450-IU/5-ml and 900-IU/10-ml single-dose vials.
Wilate is a concentrated blood-clotting factor extracted from human blood and pasteurized. Wilate is indicated for the treatment of spontaneous or trauma-induced bleeding episodes in patients with severe von Willebrand disease (VWD) as well as for patients with mild or moderate VWD in whom the use of desmopressin is known or suspected to be ineffective or contraindicated.
The recommended loading dosage of Wilate for minor hemorrhages is 20 to 40 units/kg of body weight, and for major hemorrhages is 40 to 60 units/kg of body weight. A maintenance dosage of 20 to 40 units/kg every 12 to 24 hours may need to be continued for up to three days for minor hemorrhages, and for up to 5 to 7 days for major hemorrhages.
For Medicaid Billing
The new fee schedule for the Physician’s Drug Program is available on DMA’s Fee Schedule web page.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Nurse Practitioners and Physicians
Effective with date of service July 31, 2009, the N.C. Medicaid Program added the FDA-approved diagnosis of renal cell carcinoma to the required list of diagnoses for bevacizumab (Avastin) when billed through the Physician’s Drug Program.
Certain ICD-9-CM diagnosis codes are required when billing for Avastin.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Independent Practitioners Respiratory Therapy Services
Coverage information on respiratory therapy services will be removed from Clinical Coverage Policy 10B, Independent Practitioners. A separate clinical coverage policy, 10D, Independent Practitioners Respiratory Therapy Services, will be posted on June 1, 2010. This policy limits schools as a place of service to two visits per school year as well as limiting services in the home when a nurse is present. Care plans must be reviewed and signed off by the recipient’s primary care physician or attending physician. All treatment services remain subject to prior approval. Because providers are approved for the care plan and not for the place of service, no changes will be needed to current authorizations. To ensure compliance with all criteria and requirements, refer to Clinical Coverage Policy 10D.
Nora Poisella, Clinical Policy and Programs
DMA, 919-855-4310
Attention: Durable Medical Equipment Providers
Effective with date of service April 1, 2010, rates for the following durable medical equipment (DME) codes were adjusted, based on the January 1, 2010, version of the Medicare fee schedule. Medicare rates were adjusted downward by 0.57% to DME base codes, effective October 1, 2009.
| HCPCS Code | Modifier | Descriptions |
|---|---|---|
| E0148 | NU | Walker, heavy duty without wheels, rigid or folding, any type, each |
| E0148 | UE | Walker, heavy duty without wheels, rigid or folding, any type, each |
| E0149 | NU | Walker, heavy duty, wheeled, rigid or folding, any type |
| E0149 | UE | Walker, heavy duty, wheeled, rigid or folding, any type |
| E0168 | RR | Commode chair, extra wide and/or heavy duty, stationary or mobile, with or without arms, any type |
| E0168 | NU | Commode chair, extra wide and/or heavy duty, stationary or mobile, with or without arms, any type |
| E0168 | UE | Commode chair, extra wide and/or heavy duty, stationary or mobile, with or without arms, any type |
| E0303 | RR | Hospital bed, heavy duty, extra wide w/weight capacity greater than 350 lbs but less than or equal to 600 lbs, with any type side rails, with mattress |
| E0303 | NU | Hospital bed, heavy duty, extra wide w/weight capacity greater than 350 lbs but less than or equal to 600 lbs, with any type side rails, with mattress |
| E0303 | UE | Hospital bed, heavy duty, extra wide w/weight capacity greater than 350 lbs but less than or equal to 600 lbs, with any type side rails, with mattress |
| E0304 | RR | Hospital bed, extra heavy duty w/weight capacity greater than 600 lbs with any type side rails, with mattress |
| E0304 | NU | Hospital bed, extra heavy duty w/weight capacity greater than 600 lbs with any type side rails, with mattress |
| E0304 | UE | Hospital bed, extra heavy duty w/weight capacity greater than 600 lbs with any type side rails, with mattress |
| E1037 | RR | Transport chair pediatric size |
| E1037 | NU | Transport chair pediatric size |
| E1037 | UE | Transport chair pediatric size |
Refer to the DME fee schedule on DMA’s Fee Schedule web page for the maximum allowable rates for these codes and for all of the codes covered by N.C. Medicaid for DME. As stated in the N.C. Medicaid State Plan, there shall be no retroactive payment changes for fee changes.
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Community Alternatives Program Case Managers and Durable Medical Equipment Providers
Effective July 1, 2010, durable medical equipment (DME) providers may enroll with DMA as Community Alternatives Program (CAP) providers and bill for CAP waiver supplies. The CAP/DA and CAP/C case manager and ValueOptions will provide a service authorization to the CAP DME provider, which authorizes the amount and codes that are approved on the CAP Cost Summary. Case managers are responsible for ensuring that DME providers comply with the authorized quantity. Case managers, DMA and applicable UR vendors will conduct random audits of DME CAP waiver charges. Any reimbursement for unauthorized supplies will be subject to recoupment by Program Integrity. The case manager is responsible for securing the signed and dated physician order and retaining it on file. The order must detail the specific quantity and frequency of the supplies. The DME vendor must send a copy of the itemized monthly invoice to the CAP case manager.
Use of the BO modifiers for enteral supplies procedure codes being provided and billed as a CAP waiver supply apply only to recipients 21 years of age and older. These products are currently available for Medicaid recipients 20 years of age and younger as a State Plan service from an enrolled DME provider and are not covered as a waiver supply for children. Refer to the section on oral nutrition in Clinical Coverage Policy 5A, Durable Medical Equipment, for specific information for non-CAP recipients.
The enrollment period will begin on June 1, 2010. Specific criteria for enrollment as a DME CAP Waiver Supplier will be available on the CSC EVC NC Tracks website.
The following table lists HCPCS codes for CAP waiver supplies. Refer to the DMA Fee Schedules on DMA’s Fee Schedule web page for maximum reimbursement rates. Provider must bill their usual and customary charges.
| CAP Program | Procedure Code | Description | Limitations | Billing Unit | Maximum Allowable |
|---|---|---|---|---|---|
| CAP/C CAP/DA CAP/Choice |
T4535 | Disposable liner/shield/guard/pad/undergarment | * | $ 0.34 | |
| CAP/C CAP/DA CAP/Choice |
T4539 | Incontinent product, diaper/brief, reusable, any size | * | $ 21.22 | |
| CAP/DA CAP/Choice |
T2028 | Specialized supply, not otherwise specified, waiver (medication dispensing boxes) | * | $ 11.11 | |
| CAP/MR-DD | T1999 | Specialized Equipment and Supplies | $3,000 per waiver year | ||
| CAP/DA CAP/MR-DD |
B4150 BO | Enteral formula nutritionally complete with intact nutrients, includes proteins, fats, carbohydrates, vitamins and minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 0.70 |
| CAP/DA CAP/MR-DD |
B4152 BO | Enteral formula, nutritionally complete, calorically dense (equal to or greater than 1.5kcal/ml with intact nutrients, includes proteins, fats, carbohydrates, vitamins and minerals, may includes fiber orally administered nutrition, not by feeding tube 100 calories = 1 unit | * | 100 CAL | $ 0.59 |
| CAP/DA CAP/MR-DD |
B4153 BO | Enteral formula nutritionally complete, hydrolyzed proteins (amino acids and peptide chain), includes fats, carbohydrates, vitamins and minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 2.01 |
| CAP/DA CAP/MR-DD |
B4154 BO | Enteral formula, nutritionally complete, for special metabolic needs, excludes inherited disease of metabolism includes altered composition proteins fats, carbohydrates, vitamins and/or minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 1.29 |
| CAP/DA CAP/MR-DD |
B4155 BO | Enteral formula nutritionally incomplete/modular nutrients, includes specific nutrients, carbohydrates (E.G medium chain triglycerides) or combination, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 1.00 |
| CAP/DA CAP/MR-DD |
B4157 BO | Enteral formula, nutritionally complete, for special metabolic needs for inherited disease of metabolism includes proteins, fats, carbohydrates, vitamins & minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 1.20 |
| CAP/DA CAP/MR-DD |
B4158 BO | Enteral formula , for pediatric, nutritionally complete with intact nutrients, includes proteins, fats, carbohydrates, vitamins & minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 0.65 |
| CAP/DA CAP/MR-DD |
B4159 BO | Enteral formula, for pediatric, nutritionally complete soy based with intact nutrients, includes proteins, fats, carbohydrates, vitamins & minerals may include fiber and/or iron, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 0.65 |
| CAP/DA CAP/MR-DD |
B4160 BO | Enteral formula, for pediatrics, nutritionally complete calorically dense (equal to or greater than 0.7 KCAL/ML) with intact nutrients, includes proteins, fats carbohydrates, vitamins & minerals may includes fiber, orally administered nutrition, not by feeding tube, 100 calories - 1 unit | * | 100 CAL | $ 0.56 |
| CAP/DA CAP/MR-DD |
B4161 BO | Enteral formula, for pediatric, hydrolyzed/amino acids & peptide chain proteins, includes fats, carbohydrates, vitamins & minerals, may include fiber, orally administered nutrition, not by feeding tube 100 calories = 1 unit | * | 100 CAL | $ 1.90 |
| CAP/DA CAP/MR-DD |
B4162 BO | Enteral formula, for pediatrics, special metabolic needs for inherited disease of metabolism, includes proteins, fats, carbohydrates, vitamins and minerals, may include fiber, orally administered nutrition, not by feeding tube, 100 calories = 1 unit | * | 100 CAL | $ 1.20 |
* – As specified by service authorization
Clinical Policy and Program
DMA, 919-855-4360
Attention: Institutional Claim (UB-04/837I) Billers
In order for Medicaid to consider payment for Medicare HMO, providers are requested to bill all institutional charges on the UB-04 claim form. (Medicare HMO claims meet the criteria for an exception to electronic claims submission. See ECS Exceptions web page.) The claims should not be altered for processing purposes. The claim should be billed to Medicaid as it was billed to Medicare HMO. Medicaid liability is only for the Medicare HMO cost share, which includes copayment, coinsurance, and/or deductible. The following information is required for claim processing:
Mail the UB-04 claim form and Medicare HMO EOB to
DMA/Third Party Recovery
2508 Mail Service Center
Raleigh, NC 27699-2508
Example of a UB-04 HMO Claim Form
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Professional Claim (CMS-1500/837P) Billers
In order for Medicaid to consider payment for Medicare HMO, providers are requested to bill only the cost share, which includes the copayment, coinsurance, and/or deductible amount shown on the Medicare EOB. Medicaid liability is only for the Medicare HMO cost share. If there is no qualifying cost share amount, then Medicaid is not liable for payment. HMO claims must be filed on paper (see ECS Exceptions web page).
Providers filing on the CMS-1500 claim form must complete specific blocks following these instructions:
All CMS-1500 Medicare HMO claims should be submitted with the Medicaid Resolution Inquiry Form indicating that the claim attached is a Medicare HMO. The Medicaid Resolution Inquiry Form, as well as the CMS-1500 claim form and Medicare HMO EOB, should be mailed to
HP Enterprise Services
Attn: Medicare HMO Claims
P.O. Box 30968
Raleigh NC 27622
Example of CMS-1500 HMO Claim Form
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Children’s Developmental Services Agencies and Early Intervention Services Providers
A workgroup with members from DMA and the Division of Public Health (DPH) finalized a new draft definition of Community Based Rehabilitative Services (CBRS) and submitted the revised definition to the N.C. Physician’s Advisory Group (PAG) in late March. The revised definition will be posted for public comment on DMA’s website as soon as the PAG finishes the review. DMA will submit a State Plan Amendment (SPA) to the Centers for Medicare and Medicaid Services (CMS) after the public comment period. It remains our goal to ensure that the newly revised service definition and SPA will be approved for Medicaid reimbursement under the N.C. Medicaid State Plan. Providers should continue to provide and bill for this service through July 1, 2010.
Behavioral Health Section
DMA, 919-855-4290
Attention: Personal Care Services Providers
Independent assessment of personal care services (PCS) recipients was implemented April 1, 2010, in response to Session Law 2009-451 (Senate Bill 202), Section 10.68A.(a)(3). The Carolinas Center for Medical Excellence (CCME) is now conducting all Medicaid PCS independent assessments.
The new clinical coverage policy for PCS and PCS-Plus was implemented April 1, 2010. Effective April 16, 2010, service hours for qualifying recipients are determined by the method described in Attachment B2 of the posted policy.
Each of the following program requirements and procedures is now in effect:
- Submit PACT forms for all current recipients using and following instructions on the PACT Face Sheet (see the Independent Assessment website).
- In lieu of submitting recipient PACT forms, providers may prepare and submit to CCME a summary that includes the following:
- Agency name;
- Medicaid provider number;
- Agency physical address;
- Agency contact person, telephone number, and e-mail address; and
- A list, alphabetized by recipient last name, of each PCS recipient’s Medicaid identification number, date of birth, date of current PACT form, and first and last name.
Please allow two weeks after sending recipient information before submitting claims, as payments will be delayed until CCME receives and transmits this information to the claims vendor.
Refer to the Independent Assessment website and future bulletin articles for additional information and updates. Questions also may be directed to the CCME Independent Assessment Help Line at 1-800-228-3365 and by
e-mail to PCSAssessment@thecarolinascenter.org.
CCME, 1-800-228-3365
Attention: Durable Medical Equipment Providers
Rates have been established for these manually priced oral nutrition codes.
Effective with date of service May 1, 2010, providers should bill for these codes at the following rates. Providers no longer need to submit an invoice for pricing with the claim.
| Code | Description | Rate |
|---|---|---|
| B4100 | Food thickener, administered orally, per oz Note: (1 ounce = 1 unit) |
$ 0.56 unit |
| B4103 | Enteral formula. for pediatrics, used to replace fluids and electrolytes (e.g. clear liquids), 500ml = 1 unit | $ 3.36 per unit |
| B4104 | Additive for enteral formula, (e.g. fiber) Note: (1 ounce = 1 unit) |
$ 1.33 unit |
| S8265 | Haberman feeder for cleft lip/palate Note: (1 bottle/1nipple = 1 unit) |
$28.68 per unit |
HP Enterprise Services
1-800-688-6696 or 919-851-8888
Attention: Durable Medical Equipment Providers and Pharmacists
The following additional information is provided regarding the Prodigy Diabetic Supply program:
Transition Period
The transition period for Prodigy ended on April 16, 2010. No additional overrides will be allowed for
non-Prodigy brands of diabetic supplies available under the Prodigy program
Certificate of Medical Necessity/Prior Approval Form for Diabetic Supplies
The date span on the Certificate of Medical Necessity/Prior Approval Form (CMN/PA) for diabetic supplies can be valid for up to one calendar year with a corresponding valid physician prescription.
Insulin Pump Users
There is an override process available for recipients who, for clinical reasons, cannot use Prodigy products. In these instances, the provider must be a durable medical equipment (DME) provider or a pharmacy/DME provider. The following protocol, documented in Section 5.5 of Clinical Coverage Policy 5A, Durable Medical Equipment, should be followed: fax the denial from the remittance advice to DMA at the designated diabetic supply override fax number, 919-715-3166, along with the required medical necessity forms. Consideration will be given to the request and a written decision will be returned to the provider.
Durable Medical Equipment Limitations
Medicaid may place appropriate limits, based on medical necessity criteria, on DME items and supplies. When the prescribing physician, physician’s assistant or nurse practitioner orders equipment or supplies beyond these limits, the provider must seek authorization for payment for these items from DMA. The DME provider must send a written request to DMA, along with a letter of medical necessity from the prescribing physician, physician’s assistant or nurse practitioner. Consideration will be given to the request and a written decision will be returned to the provider. Recipients will be notified in writing if the request is denied.
Step-by-Step Instructions
Information can be faxed, preferably by the provider, to 919-715-3166. If there are any questions, please call 919-855-4310.
CMN/PA forms can be obtained by calling the HP Enterprise Services Provider Services Unit at 1-800-688-6696 or 919-851-8888.
DME Provider Billing for Diabetic Supplies
Durable Medical Equipment Program
DMA, 919-855-4310
Outpatient Pharmacy Program
DMA, 919-855-4300
Service limitations on scope, amount, duration, frequency, location of service, and other specific criteria stated in this publication may be exceeded or may not apply to recipients under 21 years of age if the provider's documentation shows that
This applies to both proposed and current limitations. Providers should review any information in this publication that contains limitations in the context of EPSDT and apply that information to their service requests for recipients under 21 years of age. A brief summary of EPSDT follows.
EPSDT is a federal Medicaid requirement (42 U.S.C. § 1396d(r) of the Social Security Act) that requires the coverage of services, products, or procedures for Medicaid recipients under 21 years of age if the service is medically necessary health care to correct or ameliorate a defect, physical or mental illness, or a condition [health problem] identified through a screening examination (including any evaluation by a physician or other licensed clinician).
This means that EPSDT covers most of the medical or remedial care a child needs to
Medically necessary services will be provided in the most economic mode possible, as long as the treatment made available is similarly efficacious to the service requested by the recipient's physician, therapist, or other licensed practitioner; the determination process does not delay the delivery of the needed service; and the determination does not limit the recipient's right to a free choice of providers.
EPSDT does not require the state Medicaid agency to provide any service, product, or procedure that is unsafe, ineffective, experimental, or investigational; that is not medical in nature; or that is not generally recognized as an accepted method of medical practice or treatment.
If the service, product, or procedure requires prior approval, the fact that the recipient is under 21 years of age does not eliminate the requirement for prior approval.
For important additional information about EPSDT, please visit the following websites:
In accordance with NCGS §108A-54.2, proposed new or amended Medicaid clinical coverage policies are available for review and comment on DMA's website. To submit a comment related to a policy, refer to the instructions on the Proposed Clinical Coverage Policies web page. Providers without Internet access can submit written comments to the address listed below.
Richard K. Davis
Division of Medical Assistance
Clinical Policy Section
2501
The initial comment period for each proposed policy is 45 days. An additional 15-day comment period will follow if a proposed policy is revised as a result of the initial comment period.
| Month | Electronic Cut-Off Date | Checkwrite Date |
|---|---|---|
| May | 4/29/10 | 5/4/10 |
| 5/6/10 | 5/11/10 | |
| 5/13/10 | 5/18/10 | |
| 5/20/10 | 5/27/10 | |
| June | 6/3/10 | 6/8/10 |
| 6/10/10 | 6/15/10 | |
| 6/17/10 | 6/24/10 |
Electronic claims must be transmitted and completed by 5:00 p.m. on the cut-off date to be included in the next checkwrite. Any claims transmitted after 5:00 p.m. will be processed on the second checkwrite following the transmission date.
| Craigan L. Gray, MD, MBA, JD Director Division of Medical Assistance Department of Health and Human Services |
Melissa Robinson Executive Director HP Enterprise Services |