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NPI Articles:All Providers:
Dental Providers:Enhanced Mental Health Services Providers:Federally Qualified Health Centers:Health Department Dental Clinics: |
Hospital Providers:Medical Doctors and Doctors of Osteopathic Medicine:Nurse Midwives:Nurse Practitioners:Orthotic and Prosthetic Providers:Physicians:Residential Treatment Providers:Rural Health Centers: |
Providers are responsible for informing their billing agency of information in this bulletin CPT codes, descriptors and other data only are copyright 2006American Medical All rights reserved. Applicable FARS/DFARS apply.
On September 4, 2007, the Centers for Medicare & Medicaid Services (CMS) made available access to the National Plan and Provider Enumeration System (NPPES). The data that is available includes only that health care provider data disclosable under the Freedom of Information Act (FOIA). In accordance with the e-FOIA Amendments, CMS is disclosing this data via the Internet. Data is available in two forms:
1. A query-only database, known as the NPI Registry. The NPI registry operates in a real-time environment and can be found here: https://nppes.cms.hhs.gov/NPPES/NPIRegistryHome.do. UserIDs and passwords are not needed to use the NPI Registry. There is no charge to use the NPI Registry.
2. A downloadable file which will be replaced and updated each month. At the writing of this article, this function is not yet available. We recommend that you periodically check this link for its activation by CMS. CMS is recommending that providers view their NPI information on the NPI registry to ensure its validity.
If information regarding your NPI is incorrect, please update your information immediately. Providers can log into the NPPES website at https://nppes.cms.hhs.gov to make corrections. For questions regarding updates, contact the NPI enumerator by email at customerservice@npienumerator.com or by phone at 1-800-465-3203.
In addition to using this database to validate your information, we recommend that you search this database in the event you need the NPI of a referring provider and the information is not otherwise available. For more information, refer to the data dissemination instructions at: http://www.cms.hhs.gov/NationalProvIdentStand/06a_DataDissemination.asp.
NPI – Get it! Share It! Use It! Getting one is free – Not having one can be costly!
EDS, 1-800-688-6696 or 919-851-8888

With the exception of Pharmacy providers who do not have the capability, N.C. Medicaid encourages providers to begin submitting immediately both the NPI and the Medicaid Provider Number on all claims. This information is needed for testing the NPI changes to MMIS.
If your software is not updated to submit the NPI number, please contact your clearinghouse or software vendor as soon as possible to obtain the appropriate updates. We are aware that the NCECSWeb tool currently does not save the NPI. Updates will be made to NCECSWeb prior to NPI implementation. Please ensure that you keep the capability to submit the Medicaid Provider Number along with the NPI. N.C. Medicaid will continue to process claims using the Medicaid Provider Number until NPI is implemented.
NPI – Get it! Share It! Use It! Getting one is free – Not having one can be costly!
EDS, 1-800-688-6696 or 919-851-8888
According to 10A NCAC 22J.0106 a provider has a choice whether or not to accept or refuse a patient as a Medicaid patient. However, providers may not discriminate against Medicaid recipients based on the recipient’s race, religion, national origin, color, or handicap.
Providers are reminded of the following:
A provider may bill a Medicaid recipient if the recipient, rather than the provider, receives payments from either the commercial insurance or Medicare; if the recipient fails to provide proof of eligibility by presenting a current Medicaid card; if the recipient loses eligibility for Medicaid as defined in 10A NCAC 21B; or if the recipient owes an allowable Medicaid deductible or co-payment. The following services may also be billed to the recipient:
For recipients under the age of 21 and EPSDT requirements see Section 2 and 6 of the Basic Medicaid Billing Guide.
Providers are encouraged to make use of the resources available to assist in filing claims
EDS, 1-800-688-6696 or 919-851-8888
The following new or amended clinical coverage policies are now available on the Division of Medical Assistance's website:
These policies supersede previously published policies and procedures. Providers may contact EDS at 1-800-688-6696 or 919-851-8888 with billing questions.
Clinical
Policy and Programs
DMA,
919-855-4260
Four procedures were added to Clinical Coverage Policy 1E-4, Fetal Surveillance, effective with date of service April 1, 2007. These procedures are as follows:
Code |
Description |
|---|---|
59015 |
Chorionic villus sampling, any method |
76945 |
Ultrasonic guidance for chorionic villus sampling, imaging supervision and interpretation |
76820 |
Doppler velocimetry, umbilical artery |
76821 |
Doppler velocimetry, middle cerebral artery (MCA) |
Providers who received claim denials for the above codes since April 1, 2007, as non-covered procedures may resubmit new claims (not adjustments) for processing.
EDS, 1-800-688-6696 or 919-851-8888
On August 17, 2007, the Division of Medical Assistance posted the Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Policy Instructions Update. These instructions became effective September 1, 2007, and clarify the Division’s initial EPSDT Policy Instructions issued January 28, 2005. Please review the instructions carefully. Providers and case managers should communicate the information contained in the instructions to recipients under 21 years of age and/or their representatives. Children who have previously been denied or terminated from services may be eligible for additional Medicaid services if the services are medically necessary and if a request for services is made in accordance with Medicaid’s policies and procedures.
Clinical Policy and Programs
DMA, 919-855-4260
The Foster Care Independence Act of 1999 allows states to extend Medicaid coverage for former foster care recipients who have aged out of foster care.
The 2007 Appropriations Act allows former foster care recipients 18 through 20 years of age to continue to receive Medicaid if they were in foster care on their 18th birthday. This is known as the Expanded Foster Care Program (EFCP) and will be administered without regard to the recipient’s assets or income levels through age 20. This policy change will be effective Oct. 1, 2007.
Providers can check eligibility through the Automated Voice Response System (800-723-4337). For further information on EFCP, contact the county Department of Social Services.
EDS, 1-800-688-6696 or 919-851-8888
The N.C. Medicaid program reimburses for vaccines in accordance with guidelines from the Centers for Disease Control and Prevention (CDC) and the Advisory Committee on Immunization Practices (ACIP). Information pertinent to influenza disease, vaccine and recommendations regarding those who should receive vaccine for the 2007-2008 flu season can be found in the July 13, 2007, Morbidity and Mortality Weekly Report (MMWR) at http://www.cdc.gov/mmwr/preview/mmwrhtml/rr5606a1.htm.
Additional information regarding the 2007-2008 flu season can be found at http://www.cdc.gov/flu/.
Six Principal Changes and Updates
Using TIV and LAIV During the 2007–08 Influenza Season
Vaccination with TIV is recommended by CDC for the following persons who are at increased risk for severe complications from influenza, or at higher risk for influenza-associated clinic, emergency department or hospital visits:
To prevent transmission to persons identified above, vaccination with TIV or LAIV (unless contraindicated) also is recommended for the following persons:
The North Carolina Immunization Branch distributes childhood vaccines to local health departments, hospitals and private providers under UCVDP/VFC guidelines.
UCVDP/VFC influenza vaccine is available at no charge to providers for children who meet one of the following criteria:
The following tables indicate the vaccine codes that can either be reported or billed for an influenza vaccine, depending on the age of the recipient. The tables also indicate the administration codes that can be billed, depending on the age of the recipient.
NOTE: The information in the following tables is not detailed billing guidance. Specific information on billing all immunization administration codes can be found on p. 12 of the March 2007 N.C. general Medicaid bulletin (“Correction to Updated CPT Codes… Coverage of Immunization Administration Codes for Oral/Intranasal Vaccines”). Note: As an addendum to the March information, please see “Change in Reimbursement Rates for Injectable Immunization Administration Codes” in this issue of the bulletin.
Table 1 Influenza Billing Codes for Recipients Less Than 19 Years of Age
Vaccine CPT Code to Report |
CPT Code Description |
|---|---|
90655 |
Influenza virus vaccine, split virus, preservative free, for children 6-35 months of age, for intramuscular use |
90656 |
Influenza virus vaccine, split virus, preservative free, for use in individuals 3 years and above, for intramuscular use |
90657 |
Influenza virus vaccine, split virus, for children 6-35 months of age, for intramuscular use |
90658 |
Influenza virus vaccine, split virus, for use in individuals 3 years of age and above, for intramuscular use |
90660 |
Influenza virus vaccine, live, for intranasal use (FluMist) |
Administration CPT Code(s) to Bill |
CPT Code Description |
90465EP |
Immunization administration under 8 years of age (includes percutaneous, intradermal, subcutaneous, or intramuscular injections); when the physician counsels patient/family; first injection (single or combination vaccine/toxoid), per day |
90466EP |
each additional injection (single or combination vaccine/toxoid), per day (list separately in addition to code for primary procedure) |
90467EP |
Immunization administration under age 8 years (includes intranasal or oral routes of administration) when the physician counsels the patient/family; first administration (single or combination vaccine/toxoid), per day. Note: billing CPT code 90468 for a second administration of an intranasal/oral vaccine when physician counseling was performed is not applicable at this time. |
90468EP |
each additional administration (single or combination vaccine/toxoid) (List separately in addition to code for primary procedure). Note: billing CPT code 90468 for a second administration of an intranasal/oral vaccine is not applicable at this time. |
90471EP |
Immunization administration (includes percutaneous, intradermal, subcutaneous, or intramuscular injections); one vaccine (single or combination vaccine/toxoid) |
90472EP |
each additional vaccine (single and combination vaccine/toxoid) (List separately in addition to code for primary procedure) |
90473EP |
Immunization administration by intranasal or oral route; one vaccine (single or combination vaccine/toxoid). Note: billing CPT code 90474 for a second administration of an intranasal/oral vaccine is not applicable at this time. |
90474EP |
each additional vaccine (single or combination vaccine/toxoid) (List separately in addition to code for primary procedure). Note: billing CPT code 90474 for a second administration of an intranasal/oral vaccine is not applicable at this time. |
Use the following codes (Table 2) to bill Medicaid for an influenza vaccine purchased and administered to a recipient 19 through 20 years of age.
Table 2 Influenza Billing Codes for Recipients 19 and 20 Years of Age
Vaccine CPT Code to Bill |
CPT Code Description |
|---|---|
90656 |
Influenza virus vaccine, split virus, preservative free, for use in individuals 3 years and above, for intramuscular use |
90658 |
Influenza virus vaccine, split virus, for use in individuals 3 years of age and above, for intramuscular use |
90660 |
Influenza virus vaccine, live, for intranasal use (FluMist) |
Administration CPT Code(s) to Bill |
CPT Code Description |
90471EP |
Immunization administration; (includes percutaneous, intradermal, subcutaneous, or intramuscular injections); one vaccine (single or combination vaccine/toxoid) |
90472EP |
each additional vaccine (single and combination vaccine/toxoid) (List separately in addition to code for primary procedure |
90473EP |
Immunization administration by intranasal or oral route; one vaccine (single or combination vaccine/toxoid) |
90474EP |
each additional vaccine (single and combination vaccine/toxoid) (List separately in addition to code for primary procedure). |
Use the following codes (Table 3) to bill Medicaid for an influenza vaccine purchased and administered to a recipient 21 years of age or older.
Table 3 Influenza Billing Codes for Recipients > 21 Years of Age
Vaccine CPT Code to Bill |
CPT Code Description |
|---|---|
90656 |
Influenza virus vaccine, split virus, preservative free, for use in individuals 3 years and above, for intramuscular use |
90658 |
Influenza virus vaccine, split virus, for use in individuals 3 years of age and above, for intramuscular use |
Administration CPT Code(s) to Bill |
CPT Code Description |
90471 |
Immunization administration (includes percutaneous, intradermal, subcutaneous, or intramuscular injections); one vaccine (single or combination vaccine/toxoid) |
90472 |
each additional vaccine (single and combination vaccine/toxoid) (List separately in addition to primary procedure) |
For a recipient 21 years and older receiving an influenza vaccine, an Evaluation and Management (E/M) code cannot be reimbursed to any provider on the same day that injection administration fee codes (90471 or 90471 and 90472) are reimbursed, unless the provider bills an E/M code for a separately identifiable service by appending modifier 25 to the E/M code.
EDS, 1-800-688-6696 or (919) 688-6696
To update a current password for the NCECS WebTool, submit a request to the EDS Electronic Commerce Services (ECS) department. ECS cannot initiate a password change unless a request is submitted by the user.
Do not share your password with anyone who does not need access to your claims information. If an employee leaves your company, contact ECS immediately to have their password cancelled and changed.
Providers may contact the ECS unit (800-688-6696, option 1) to request either the Change of Password form or an emergency password change. More detailed information on the NCECS WebTool is available in the July 2007 Special Medicaid Bulletin, NCECSWeb Instruction Guide.
EDS, 1-800-688-6696 or 919-851-8888
CPT code 58150, total abdominal hysterectomy, with or without removal of tube(s), with or without removal of ovary(s), is covered in an inpatient or outpatient hospital place of service. Timely filed claims which have denied for outpatient place of service can be resubmitted as a new claim.
EDS, 1-800-688-6696 or 919-851-8000
National Drug Code (NDC) seminars will be held in November. Registration information, dates, and locations are listed below.
Seminars will begin at 9 a.m. and end at noon. Providers are encouraged to arrive by 8:45 a.m. to complete registration. Lunch will not be provided at the seminars. Because meeting room temperatures vary, dressing in layers is strongly advised.
Due to limited seating, registration is limited to two staff members per office. Pre-registration is required. Unregistered providers are welcome to attend if space is available.
The NDC Special Bulletin, October 2007, will be used as the primary training document for the seminar. Please print the special bulletin and bring it to the seminar.
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Directions to the NDC Seminars:
Salisbury, North Carolina - Holiday Inn Conference Center
Prince Charles Clarion Hotel –
From
The N.C. Medicaid program must have the correct tax information on file for all providers. This ensures that 1099 MISC forms are issued correctly each year and that correct tax information is provided to the IRS. Incorrect information on file with Medicaid can result in the IRS’s withholding 28% of a provider’s Medicaid payments. The individual responsible for maintenance of tax information must receive the information contained in this article.
How to Verify Tax Information
The last page of the Medicaid Remittance and Status Report (RA) indicates the tax name and number on file with Medicaid for the provider number listed. Review the Medicaid RA throughout the year to ensure that the correct tax information is on file for each provider number. If you do not have access to a Medicaid RA, call EDS Provider Services at 919-851-8888 or 1-800-688-6696 to verify the tax information on file for each provider.
How to Correct Tax Information
All providers are required to complete a W-9 form for each provider for whom incorrect information is on file. Please go to the following to obtain a copy of a W-9 form http://www.irs.gov/pub/irs-pdf/fw9.pdf. Correct information must be received by December 01, 2007. The procedure for submitting corrected tax information to the Medicaid program is outlined below:
All providers who identify incorrect tax information must submit a completed and signed W-9 form, along with a completed and signed Medicaid Provider Change form, to the address listed below:
Division of Medical Assistance - Provider
Services
2501
EDS, 1-800-688-6696 or 919-851-8888
Effective with date of receipt November 15, 2007, the 2002 American Dental Association (ADA) Claim Form will be replaced by the 2006 ADA Claim Form. In preparation for the National Provider Identifier (NPI) implementation, all paper dental claims and requests for prior approval must be submitted on the 2006 ADA Claim Form regardless of the date of service.
Providers who submit the 2002 ADA
Claim Form for payment will receive denial EOB 189 on their remittance advice.
EOB 189 states, “Claim denied due to submission on 2002 ADA Claim Form after
11/15/2007 deadline. Resubmit on the
2006
Providers who receive EOB 189 will need to resubmit their claims on the 2006 ADA Claim Form.
Claim forms can be ordered directly from the
1-800-947-4746
American Dental Association
Attn: Salable Materials Office
EDS, 1-800-688-6696 or 919-851-8000
The Department of Health and Human Services, Division of Public Health, contracts with ValueOptions to provide utilization management and intensive case management of enhanced services for children who are enrolled in the North Carolina Health Choice program and have special health care needs.
Value Options reports increasing numbers of requests for Health Choice authorization of enhanced services after the treatment has begun. Such requests are considered a request for “retro review” and are typically not allowed. The following rules, endorsed by the Division of Public Health and conveyed in the 2007 Medicaid–Health Choice provider trainings, will assist providers who request enhanced services retroreviews from ValueOptions.
When Retroreviews Are Allowed
Retroreviews are not allowed by Health Choice for enhanced services, except when there is a change in eligibility that would have prohibited the provider from requesting prior authorization before the start of service delivery. Therefore, ValueOptions will honor a request for retroreview only when the child’s eligibility has changed from Medicaid (or other insurance) to Health Choice, and the provider has either faxed or telephoned a request for Health Choice authorization within 60 days of when the State determined the change in eligibility (not the effective date of coverage).
The units of service already delivered at the time of the retroreview, as well as any prospective requests, will be considered for authorization based on the medical necessity of the service.
As communicated in the June 2007 Medicaid–Health Choice provider trainings, effective July 1, 2007, when there is a change in eligibility from Medicaid to Health Choice, any previously issued Medicaid authorizations will not be honored by Health Choice. These programs are separate and distinct. Unlike Medicaid, Health Choice is not an entitlement program.
Checking Eligibility—the Key to Provider Success
Checking eligibility will foster provider success in obtaining preauthorization of enhanced services. Checking eligibility will mean less need for the provider to request retroreview, and less opportunity for denied payment to the provider. Providers must check eligibility on a regular basis—that is, before requesting preauthorization of ValueOptions for any enhanced service, and at least monthly.
How to Check Eligibility
For Medicaid, call EDS at 800-723-4337 and follow the prompts to determine Medicaid eligibility. If no eligibility is verified for Medicaid, immediately check eligibility for Health Choice.
For Health Choice, call Blue Cross Blue Shield of North Carolina at 800-422-4658 and follow the prompts for Health Choice to speak with a customer service representative about Health Choice eligibility. If no eligibility is verified for Health Choice, immediately check eligibility for Medicaid.
Health Choice or Medicaid eligibility is made retroactive to the first day of the month in which the application was received by the State. If there is no eligibility at the time you initially call (either EDS or BCBS), continue to follow up regularly if you are certain that the client has made application.
Authorization Requirements
Correct Fax Number. Requests for authorization must be received on the Health Choice fax line (919-379-9035) at ValueOptions. It is the provider’s responsibility to check eligibility and make authorization requests to the appropriate fax number. Health Choice faxes sent to the Medicaid fax line will not be honored as legitimate requests for authorization of Health Choice services.
Services. As addressed in multiple provider trainings, Health Choice requires preauthorization of the following enhanced services:
Service |
|
Notes |
|---|---|---|
Community Support |
H0036
HA (individual) |
for children and adolescents |
Day Treatment |
H2012 HA |
|
Intensive In-Home Services |
H2022 |
|
Multisystemic Therapy |
H2033 |
|
Targeted Case Management |
T1023 |
for developmentally disabled clients only |
Level II Therapeutic Foster |
S5145 |
family type |
Level II Group Home |
H2020 |
program type |
Level III Group Home |
H0019 |
all bed capacities |
Level IV Group Home |
H0019 |
all bed capacities |
The only Health Choice enhanced services that do not require preauthorization prior to the start of the service are these:
Diagnostic Assessment: One diagnostic assessment (billing code T1023) is allowed per fiscal year (July 1 through June 30).
Mobile Crisis: The first 32 units per episode of mobile crisis (billing code H2011) are allowed without preauthorization. The maximum length of service is 24 hours per episode. Additional authorization must occur after 32 units of service have been rendered.
Questions
If you have questions about any
of this information, please contact ValueOptions Account Services staff at
800-753-3224:
extension
292648 for Stacy Tighe
extension 292363 for Charlotte
Craver
The Division of Medical Assistance (DMA) reminds hospital providers that inpatient and outpatient professional fee costs and charges must be excluded from Medicaid Hospital Cost Reports (2552-96). Professional fees for Certified Registered Nurse Anesthetists (CRNAs) and other professionals must be billed on a CMS-1500 claim form and will be paid pursuant to the DMA fee schedule. If you have any questions, please contact Bill Connelly at 919-855-4193 or bill.connelly@dhhs.nc.gov.
Submit Hospital Cost Reports to:
Division of Medical Assistance
Attention: Bill Connelly
Bill Connelly
DMA,
919-855-4193
The July 2007 North Carolina Medicaid general bulletin, which announced that medical doctors and doctors of osteopathic medicine may bill for orthotic and prosthetic devices, reminded these providers that they must follow all requirements as stated in Clinical Policy 5B, Orthotics and Prosthetics.
Specifically, the modifiers required in the policy include NU (new equipment), which must be filed on all orthotic and prosthetic claims; and LT (left side) and RT (right side), which must be used when appropriate. Also, place of service 12, indicating that the device will be used in the recipient’s home, must be used. Refer to the billing instructions in Attachment C for additional information.
Providers who have received denials for dates of service on or after July 1, 2007, should review the policy and then refile claims as new claims (not as adjustments).
EDS, 1-800-688-6696 or 919-851-8888
Medicaid has begun enrolling providers who are Certified Fitters of Therapeutic Shoes (CFts) as designated by the American Board for Certification in Orthotics and Prosthetics. Individuals with the CFts certification will be enrolled as attending providers and thus will need to be associated with an enrolled billing durable medical equipment provider.
CFts-certified individuals will be allowed to provide only the following HCPCS codes:
Please refer to Section 5.3.1 of Clinical Coverage Policy #5B, Orthotics and Prosthetics for coverage details.
To enroll as a CFts, complete the Orthotic and Prosthetic provider enrollment packet (Provider Enrollment) and submit it to the Division of Medical Assistance.
EDS, 919-851-8888 or 1-800-688-6696
Effective with date of service Jan. 1, 2007, the reimbursement rates for the following CPT codes were adjusted: 90465, 90466, 90471 and 90472. The definitions of these codes are as follows.
Private providers were notified previously that they would be able to bill for all of the additional vaccine administrations provided for one date of service for Health Check recipients aged 0 through 20 years as soon as the claims payment system was ready to accept claims. The system is ready. Providers may now submit claims for the additional units of 90472EP and 90466EP administration codes, as appropriate, for dates of service from Jan. 1, 2007, forward.
Providers who previously billed for multiple units and were paid for 1 unit under 90466EP or 90472EP should submit an adjustment request for payment consideration of additional units. Providers are encouraged to call EDS Provider Services, as needed, for detailed filing instructions.
EDS, 1-800-688-6696 or 919 688-6696
Direct-enrolled providers of residential treatment services for children (Levels II through IV) are required to submit cost reports to the Division of Medical Assistance (DMA) by Jan. 31, 2008. The cost report should cover a provider’s most recently closed fiscal year for which financial statements are available.
Training in completing the cost reports will be offered at DMA the first week in November, as follows.
| Location | Date | Time |
|---|---|---|
| DMA Kirby Building Conference Room 297 1985 Umstead Drive Raleigh, NC 27603 |
Monday, November 5, 2007 Monday, November 5, 2007 Thursday, November 8, 2007 |
9:00 am – noon 1:00 pm – 4:00 pm 9:00 am – noon |
The cost report will be posted on the DMA Web site prior to the November training classes on the Cost Reports main page.
Providers need attend only one session. These training dates and times are tentative based on provider response.
Please complete and submit the Registration Form or the Exemption Form, as applicable.
Rate Setting
DMA, 919-855-4200
In accordance with Session Law 2005-276, proposed new or amended Medicaid clinical coverage policies are available for review and comment on DMA's website. To submit a comment related to a policy, refer to the instructions on the website. Providers without Internet access can submit written comments to the address listed below.
Loretta Bohn
Division of Medical Assistance
Clinical Policy Section
2501 Mail Service Center
Raleigh, NC 27699-2501
The initial comment period for each proposed policy is 45 days. An additional 15-day comment period will follow if a proposed policy is revised as a result of the initial comment period.
Month |
Electronic Cut-Off Date |
Checkwrite Date |
|---|---|---|
October |
10/04/07 |
10/09/07 |
10/11/07 |
10/16/07 |
|
10/18/07 |
10/23/07 |
|
10/25/07 |
10/31/07 |
|
November |
11/01/07 |
11/06/07 |
11/08/07 |
11/14/07 |
|
11/15/07 |
11/21/07 |
|
December |
11/29/07 |
12/04/07 |
12/06/07 |
12/11/07 |
|
12/13/07 |
12/20/07 |
Electronic claims must be transmitted and completed by 5:00 p.m. on the cut-off date to be included in the next checkwrite. Any claims transmitted after 5:00 p.m. will be processed on the second checkwrite following the transmission date.
| William W. Lawrence, Jr. M.D. Acting Director Division of Medical Assistance Department of Health and Human Services |
Cheryll Collier Executive Director EDS |