Contact Us

Medicaid and Health Choice Questions

If you have questions regarding eligibility, how to apply, or services covered, you can email the Office of Citizen Services CARE-LINE Information and Referral Service at care.line@ncmail.net

or call 1-800-662-7030 (English/Espanol)

In the Raleigh area or outside of North Carolina, call 919-855-4400.

Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY).

• How to apply
• Office of Citizen Services CARE-LINE

Questions or comments about the website

If you would like to contact us with questions or comments or experience any problems with our site (e.g., broken links), please e-mail us at DMA.Webmasters@ncmail.net.

Please do not use this email for Billing Issues; Covered Services; Provider Education Questions (bulletins, manuals, seminars), or Provider Enrollment questions. Please see the Medicaid Provider Contact Lists for contact information.