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Medicaid and Health Choice Information for County Staff

Contacts

• Division of Social Services (DSS) County Directory
• Health Check Coordinators (182 KB PDF)
• Medicaid Program Representatives (MPR) - MPR’s provide consultation only to departments of social services related to recipient eligibility. Providers should refer to the DMA Provider Contacts page for inquiries.
  • MPR Itinerary - November 2009 (14 KB PDF)
  • MPR Itinerary - October 2009 (37 KB PDF)
  • MPR Contact Information (18 KB PDF)
• NC Medicaid Dental Provider List

Publications

• Consumer Notices and Medicaid Identification Card Inserts
• County Specific Snapshots for NC Medicaid Services
• Dear County Director of Social Services Letters
• Health Check
  • Health Check Policies and Procedures Manual for Health Check Coordinators
  • Health Check Automated Information and Notification System (AINS)
  • Health Check Participation Data
• Library of Consumer Publications (brochures, consumer guides, handbooks, etc.)
• Medical Care Decisions and Advance Directives Brochure
  • Condensed Version (828 KB)
  • Expanded Version (2 MB)
• NC DHHS Eligibility and Policy Manuals and Forms
  • DMA Eligibility Manuals
  • DMA County Forms
  • DHHS Forms and Manuals main page
• Third Party Insurance Codes

Training

• Carolina ACCESS Teaching Tool (784 KB PDF)
• Medicaid Training Resources
• NC FAST (Families Accessing Services through Technology)
  • OnLine Verification (OLV) User Manual