Submitting Patient Information to the N.C. Medicaid Program

E-mail
Currently, the State of N.C. does not encrypt emails.  Therefore, the security of patient information sent by e-mail cannot be guaranteed.  If it is necessary to send patient-specific information to an employee of the Division of Medical Assistance, we advise you to send the information in a password protected attachment to the e-mail. The password should not be sent by e-mail. 

Addressing Correspondence to the Division of Medical Assistance
To ensure that information is delivered to the intended staff, please address all correspondence to a specific person at the Division of Medical Assistance.  If a person’s name is not known please, at a minimum, address the information to a specific Section.  Otherwise, significant delays may occur in proper delivery of the information.  

Mail sent through the US Postal Service should be addressed as follows:

DMA Name of Section
Attn: First and Last Name of person who should receive the mail
2501 Mail Service Center
Raleigh, NC 27699-2501

Certified mail, UPS, or Federal Express deliveries that require a street address should be sent to the following address:

DMA Name of Section
Attn: First and Last Name of person who should receive the mail
1985 Umstead Drive
Raleigh, NC 27603

December 5, 2006