Please use the Mail Service Center address for mail via U.S. Postal Service or State Courier:
NC Division of Medical Assistance
[enter the name of the appropriate section]
2501 Mail Service Center
Raleigh, NC 27699-2501
Please use the appropriate physical address for mail via Fedex, UPS or DHL.
The Director’s Office, Budget Management, Financial Management, Information Technology & HIPAA, Clinical Policy & Programs, Research & Planning, and Human Resources are at the Kirby Building on Dorothea Dix Hospital Campus.
Division of Medical Assistance
1985 Umstead Dr.
Raleigh, NC 27603-2001
Visitor Parking: Use visitor parking lot directly behind Adams Building.
The One Bank of America Building in Downtown Raleigh is the location of the offices of Program Integrity, Hearings and Program Application Monitors (on the 8th floor, Suite 8000) as well as the Audit Section (on the 9th floor).
Division of Medical Assistance
421 South Fayetteville Street
Raleigh, NC 27601
Note: Visitors must enter all of these offices through the DMA main entrance on the 8th floor.
Visitor Parking: There is a parking deck at the corner of Wilmington Street and Cabarrus Street. Visitors will have to pay for parking. The parking deck is right across from the One Bank of America building on Wilmington St. in the Convention Center Parking Deck. The One Bank of America building is the 16-story red brick building right beside the Civic Center. Bank of America is also located in the building.
The offices of Provider Services, Recipient Eligibility, Eligibility Information System, Claims Analysis and NC Health Choice are located at the Hoey Building on Dorothea Dix Hospital Campus.
Division of Medical Assistance
801 Ruggles Drive
Raleigh, NC 27603
Visitor Parking: Use the visitor parking lot directly either in front of or on the side of the Hoey Building.
Managed Care is located in the Dobbins Building on the Dorothea Dix Hospital Campus.
Division of Medical Assistance
815 Palmer Drive
Raleigh, NC 27603