Contact information
Have a question about the programs administered by DSS? Feel free to visit, call, or e-mail us OR contact the DHHS Customer Service Center, an information and referral line to help citizens receive information and referral on human service agencies in government, nonprofit agencies and support groups. We strive to provide only quality customer service. Your communication with our division is very important to us and we encourage you to contact us with any questions, concerns, or comments.
| Location | Mailing address |
| NC
DHHS- Division of Social Services Albemarle Building 8th Floor 325 N. Salisbury St. Raleigh, NC 27601 |
NC Division of Social Services 2401 Mail Service Center Raleigh, NC 27699-2401 |
| Main Numbers Phone: 919-733-3055 Fax: 919-334-1018 |
|
| Child Support 919-855-4755 Contact Child Support via Email |
Other Phone Numbers
| Program/Service | Phone Number |
|---|---|
| Adoption Assistance/ICAMA | 919-733-4622 |
| Adoption Review and Indexing | 919-334-1269 |
| Child Placement Services for Children | 919-733-4622 |
| Child Protective Services | 919-733-4622 |
| Child Support Enforcement | 919-855-4755 |
| Child Welfare Customer Service | 919-733-9467 |
| Community Child Protection Teams | 919-334-1143 |
| Crisis Intervention | 919-527-6300 |
| Domestic Violence | 919-334-1143 |
| Emergency Assistance | 919-527-6300 |
| Energy Assistance | 919-527-6300 |
| Food and Nutrition Services | 1-866-719-0141 |
| Foster Care Policy | 919-733-4622 |
| Fraud Reporting | 1-866-719-0141 |
| Hearing and Appeals | 919-855-3260 |
| Independent Living Program for Foster Children (NC LINKS) | 919-733-4622 |
| Interstate Compacts; International Adoptions Private Adoptions |
919-733-9464 |
| Interpreting Services | 919-733-3055 |
| Licensing Child Placing Agency Family Foster Homes Maternity Homes Residential Child Care Homes |
828-669-3388 |
| Performance Management/Reporting and Evaluation Management | 919-733-4530 |
| Post Adoption Services | 919-733-9464 |
| Problem Pregnancy Services | 919-733-4622 |
| Refugee Assistance | 919-527-6300 |
| Social Services Commission | 919-733-3055 |
| Work First Benefit Diversion Work First Services Work First Family Assistance |
919-527-6300 |
E-mailing us is an efficient and easy way to get the information you need in a timely manner. Request for information or to send general comments please send us an email. It is our division policy to respond to all email within 5 business days.
We strive to keep this information as accurate as possible. If information on this page needs to be updated, please Email us.
Page Modified 10/15/2012
