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Contact Child Support Services

TELEPHONE

CSS Customer Service Center

1-800-992-9457 toll free or
252-789-5225 in the Martin County Area

The CSS Customer Service Center serves as the gateway for all questions from our customers. This number puts you in contact with the Interactive Voice Response system, which is available twenty-four (24) hours a day; seven (7) days a week. Information is available in English or Spanish. Have your MPI number available. A menu describes your options. Press the appropriate number to go directly to the information you want, or press "0" to speak to a customer service representative. Interactive Voice Response representatives are available Monday – Friday from 7:30 am to 5:30 pm.

MAIL
N.C. Child Support Services
PO Box 20800
Raleigh, NC 27619-0800

You can also complete our feedback form. By completing our feedback form, your questions or inquires are sent directly to a CSS representative.

For more information on how to contact us please visit our eChild Support Web Site: (http://www.ncchildsupport.com/ContactUs.jsp).

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We strive to keep this information as accurate as possible. If information on this page needs to be updated, please Email us.

 

Page Modified 08/25/2014

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