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NC Department of Health and Human Services
NC Division of Vocational RehabilitationDVRS

Employment Services

What Are Employment Services?

Getting or keeping a job is the main goal of the partnership between the consumer and VR. After an evaluation of the consumer’s strengths, skills and experience, an individual plan for employment is jointly developed by the consumer and counselor, carefully monitored and, if needed, adjustments are made.

What are employment services

The employment plan may include: vocational evaluation; diagnostic services; physical and mental restoration; assistive technology; transportation; modifications to vehicle, home, job and worksite; personal assistance; college or vocational training; and on-the-job training. Services such as job-coaching, supported employment and work adjustment activities may be provided by a community rehabilitation program.

VR staff frequently provide information on résumé preparation, interviewing and developing job leads and assistance in locating a job. After employment, the VR counselor and consumer stay in contact to help make sure the job is a good match. For more information, see our publications: Get Ready to Work–With VR!, (PDF, 1.9 MB) VR–Frequently Asked Questions, (PDF, 424 KB) Prepárese para Trabajar: Con VR, (PDF, 358 KB) !Su compañera al éxito!, (PDF, 636 KB) The VR Advantage, (PDF, 2 MB) and Your IPE Handbook (PDF, 1.7 MB).

Deaf/Hard of Hearing

Counselors work with consumers who are deaf, hard-of-hearing, or late-deafened to help them make informed choices about their job goals and what, among a range of specialized services and equipment, is needed to help meet those goals. Located in 12 of VR’s local offices, specially trained counselors assist citizens with hearing loss across North Carolina. For more information, see our publication Employment Services for People Who Are Deaf, Hard of Hearing, or Late-Deafened. (PDF, 479 KB)

School-to-Life Services

VR has partnered with local schools across the state to assist students in making a successful transition from their school life to jobs and careers. Services are designed to assist individuals with disabilities,  physical, psychiatric or learning-related, who require assistance to prepare for, locate or maintain employment compatible with their interests, skills and potential. For eligible students, VR offers vocational guidance and assistance with training, job placement and other services. Referrals may be made by a parent, teacher, social worker, school counselor or nurse, or an individual may refer himself or herself. For more information, see our publication School to Life. (PDF, 913 KB)

Rehabilitation Engineering

With technology and a commitment to creative problem-solving, VR’s rehabilitation engineers help consumers overcome physical barriers in a number of areas, including education, transportation, employment, independent living and recreation. Services can cover: adaptive computer access; augmentative communication; seating/mobility; and home, vehicle, and worksite modifications. Engineers often consult with employers to assist in removing architectural barriers so that new employees with disabilities or current employees who’ve acquired disabilities may be accommodated.

Benefits Counseling

In North Carolina, the federal Benefits Planning Assistance and Outreach initiative operates under the name Making Employment a New Success (MEANS). Community work incentives coordinators offer counseling to recipients of Supplemental Security Income and Social Security Disability Insurance to help them understand how going to work often has a less-than-feared effect on their benefits payments. For recipients of traditional VR services, the counseling has helped remove disincentives to seek employment. For more information, see our publication Working and Your SSDI/SSI Benefits (PDF, 354 KB).

Who Is Eligible?

You are eligible for vocational rehabilitation services if you have a physical, psychiatric or intellectual  disability that affects your ability to find or keep a job; and you require the services that VR provides to get ready for, find, or keep a job; or if you have a disability and are receiving SSDI or SSI benefits and you intend to get or keep a job.

How to Apply

If you believe you may be eligible for services, a VR professional will be happy to speak with you. If it’s more comfortable or convenient, you might want to talk first to a school counselor, teacher, doctor or other health professional.  

Contact Information

See a listing of local VR offices with contact information. Just give them a call. They’re waiting to hear from you.

Your Rights

For more information about your rights as a consumer or prospective consumer of VR services, visit the Client Assistance Program website. Ready NC Connect NC