Department of Health and Human Services
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HR Skills

Course Description

This one-day course covers the basic survival skills new supervisors and managers need to effectively apply human resource policies.


General Course Objectives

Participants attending this course will:

  • Develop a vacancy posting to ensure a sufficient applicant pool is established
  • Compose interview questions to assist in selecting the best candidate for a vacancy
  • Identify the best way to handle an employee relations situation through individual assessment and group discussion
  • Plan and conduct an effective coaching session
  • Participate in learning activities that cover the basics of human resources policies and directives

Pre-Class Assignments

Pre-class assignments are a requirement of this course. The pre-class work includes materials to read, case studies to review and formulate an opinion, questions to answer, questions to write, etc.  This work requires an average of four to six hours to complete. If you have registered for this class, click here to download each Word document. Pre-class assignments.doc contains instructions on completing the assignments.

Contact Hours:
10 hours


Intended Audience:
Supervisors and Managers

Instructors:
Staff Development and Human Resource instructors

To Register:
Contact your Training Coordinator or register online by selecting one ot the Dates/Times offered below.

Dates/Time/Location Offered:

This session is FULL.
Section 1-04: March 12, 2009
This session is FULL.
Section 2-04: June 11, 2009
This session is FULL.
Section 3-04: September 10, 2009
This session is FULL.
Section 4-05: October 7, 2009
This session is FULL.
Section 4-04: December 3, 2009

Time:
8:30am-4:30pm

LOCATION:
Adams Building, Room 264, CRH-Raleigh Campus, Raleigh

Please park in front or on the rear left side in an unmarked space (numbered spaces are preassigned to Adams Building employees), use the front door, and have your state name badge/picture ID as you check in with the receptionist at the front desk.


Flyer:
You may want to print a flyer with the basic course information: Flyer (PDF).



Last updated: September 29, 2009