Department of Health and Human Services
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Performance Management Supervisors

Course Description

The Performance Management program provides information on writing workplans, outlines the phases of the work cycle, and describes the skills and strategies to influence employees to manage their own work. Participants will learn to write expectations, track performance, coach employees, and to conduct fair performance appraisal sessions. This is a two-day training session covering the state policy requirements as well as DHHS Performance Management Policy.

Once this course is completed participants will have access to the Online Workplan Guide.


General Course Objectives

Participants attending this course will learn to:

  • Write a defensible workplan.
  • Meet with employees and successfully communicate performance expectations and dimensions.
  • Identify the legally defensible strategies within the N.C. system.
  • Identify ways of tracking employee performance.
  • Coach and reinforce employees who may not be meeting expectations.
  • Provide feedback through a performance evaluation.
  • Identify key biases supervisors may encounter in doing performance appraisals or interim reviews.


Contact Hours:
10 hours



Dates/Time Offered:

Section 1-06: January 28 and 29, 2009 [ Register Online ]
Section 2-06: March 24 and 25, 2009 [ Register Online ]
Section 3-06: May 20 and 21, 2009 [ Register Online ]
Section 4-06: July 29 and 30, 2009 [ Register Online ]
Section 5-06: September 22 and 23, 2009 [ Register Online ]
Section 6-06: November 17 and 18, 2009 [ Register Online ]

Location:
Adams Building, Room 264, CRH-Raleigh Campus, Raleigh

Please park in front or on the rear left side in an unmarked space (numbered spaces are preassigned to Adams Building employees), use the front door, and have your state name badge/picture ID as you check in with the receptionist at the front desk.


To Register

Check with your division or institution Training Coordinator to register.



Last updated: June 12, 2009