DHHS offers training for our managers and supervisors throughout the department. Two established sets of courses are available: one curriculum for new supervisors and another for new managers.

As you'll see in the tables below, supervisors and managers take some of the same courses, other courses are unique or modified, and several are optional. The supervisory courses are taught by DHHS staff. The manager's curriculum includes courses taught by the Office of State Personnel (OSP). Managers in DHHS may also be invited to participate in the state-sponsored Public Manager Program. You can find information about CPMP on the following website: Certified Public Manager Program.

Following a 1999 survey of 1300 supervisors and managers in the department, DHHS identified a number of critical areas important to success. Based on these important competencies, DHHS decided to continue using the DDI (Development Dimensions International) course materials as our major training curriculum source. The modules were updated through a state contract in July, 2000.

Managing Effective Performance is targeted for middle managers:

• Mid-level managers who have supervisors or other managers who report to them
• Mid-level managers who is supervisoring a statewide program.

Certified Public Manager Program is a comprehensive, competency-based, developmental program for middle managers.

How to Register

DHHS uses many trainers throughout the department who offer these classes periodically in various locations. Check with your division, facility, or school Training Coordinator for specific information on class schedules and registration.

The following charts give you an overview of the requirements. You may click on the course names to get a brief course description for each class.