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NC Department of Health and Human Services
Division of Human Resources

Standard Operating Procedures

The Division of Human Resources has developed standard operating procedures (SOPs) for major human resource activities performed in the department.

This online manual currently includes SOPs on Employee Relations and Benefits. Worker's Compensation SOPs are still underdevelopment but will be available on this site as they are completed.

Should you encounter problems, as you use the SOPs, with links or accuracy of information, please immediately inform the appropriate Division of Human Resources section chief.

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