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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

Advocacy and Customer Service

Consumer Empowerment Team

The Consumer Empowerment Team is the communication link between Consumer and Family Advisory Committees (CFACs) and the Division of Mental Health, Developmental Disabilities and Substance Abuse Services (DMH/DD/SAS).

The Consumer Empowerment Team:

  • Provides guidance in the development and maintenance of the local and state CFACs
  • Informs CFAC members of available training and educational opportunities
  • Assists in quality improvement activities important to consumers
  • Collaborates with DMH/DD/SAS staff to achieve the desired outcomes
  • Participates in state and local initiatives to provide public awareness of DMH/DD/SAS efforts
  • Expands outreach and education opportunities to community organizations
  • Provide technical assistance to grass roots advocacy organizations

Members are located across the state of North Carolina

Consumer/Family Participation Policy
Local Consumer and Family Advisory Committees
State Consumer and Family Advisory Committee

Phone: 919-715-3197
Toll Free: 1-855-262-1945

Volunteer Opportunities

Volunteer Application


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