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Advocacy and Customer Service

Local Consumer and Family Advisory Committee (CFAC)

Consumer and Family Advisory Committees (CFACS) are required by NC General Statute 122C-170 for each Local Management Entity (LME).  Membership consists of adults and family members of individuals who receive services for mental health, developmental disabilities and substance abuse.  The terms for members shall be three years, and no member may serve more than two consecutive terms.  A local CFAC shall be a self-governing and a self-directed organization that advises the governing board of the area authority or county program on the planning and management of the local public mental health, developmental disabilities, and substance abuse services system.  To find the Consumer and Family Advisory Committee in your county, review the county listing at www.ncdhhs.gov/mhddsas/lmeonblue.htm

CFACs Become Law

S.L. 2006-142 Section 5 Local CFACs

Communication Bulletin #59

The Statute Power Point
(Powerpoint Read Only)

Distinction between CFAC and Human Rights Committee

CFAC Communication Protocols

Recruitment Strategies

Leadership Training for Consumer and Family Advisory Committees (CFACs)

2008 Program

2008 PowerPoints

• The Impact of Consumer and Family Involvement on MH/DD and SAS Services
• Recruitment Methods and Strategies for CFACs
• Examples of LME involvement of consumers/families in statute requirements
• What you need to know about DMA and Value Options
• Overview of Crisis Intervention Training
• Role of SCFAC
• Communication and Relationships between LME's and CFAC's
• Challenging your LME
• Understanding choice of services
• Ways for the SCFAC and local CFAC's to communicate
• What happens to CFAC's when LME's merge
• Quality Management: A partnership between Cumberland LME and CFAC
• Ways to involve consumers and family members in the LME
• Show Me The Money:LME Financing
• What does an Area Board do?
• How a CFAC can Accomplish Statutory Requirements
• What does the LME do?
• How to find and plan for Crisis Services
• Basics of Quality Management
• Single Stream Funding
• How to understand reports and data
• Collaborating With Community Stakeholders

Information on the State Consumer and Family Advisory Committee (SCFAC)

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