Skip all navigation Skip to page navigation

DHHS Home | A-Z Site Map | Divisions | About Us | Contacts | En Español

NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

Advocacy and Customer Service

State Consumer and Family Advisory Committee (SCFAC)


To contact the Advocacy and Customer Service Section,
call 919-715-3197 or Toll-Free 1-855-262-1946.

The State Consumer and Family Advisory Committee (SCFAC) is a 21 member self-governing and self-directed advisory organization, composed entirely of consumers and family members of consumers.  The SCFAC model was included in the Division of MH/DD/SAS State Plans, which stated that microsoft imagethis body’s role is to “provide input and conduct oversight of the Division’s operations and efforts to accomplish the strategic outcomes of the State Plan.”  In 2006, the SCFAC was codified into General Statute 122C-171.  Its role is now described as a committee that “advises the Department (DHHS) and the General Assembly on the planning and management of the State’s public mental health, developmental disabilities, and substance abuse services system.”  This committee regularly meets with the Division leadership and provides consumer and family input and perspective to the Department and the General Assembly.

The current SCFAC Chair is Sue Guy and Vice-Chair is Marc Jacques. You may contact SCFAC members at

Here is information about membership list, and contact information for the state CFAC members. | SCFAC Map (7/1/13)

SCFAC By-laws, Rules of Procedure, Code of Conduct and Appointing Authority contacts.

SCFAC meeting agendas and minutes are available, as are the SCFAC reports. Archived agendas and minutes are also available.

If you are interested in becoming a member of the SCFAC, fill out a nomination form which is available as a Word document or in PDF format.

There are also many local CFACs in the state of NC.

To find the Consumer and Family Advisory Committee in your county, review the county listing.




State of North Carolina Home Page