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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

For Those We Serve

Facility-Based Crisis (Professional Treatment Services in Facility-Based Crisis Program)

This service provides an alternative to hospitalization for adults who have a mental illness,substance abuse disorder or intellectual/developmental disability and are in crisis. Services are provided in a 24-hour residential facility and include short-term intensive evaluation, and treatment intervention or behavioral management to stabilize acute or crisis situations. Before contacting the local Facility-Based Crisis provider, it is recommended that you first contact your current mental health, substance abuse, or developmental disabilities service provider, if you have one, or your Local Management Entity’s access/crisis line.
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