Office of North Carolina Families Accessing Services through Technology

CONTACT US


We're just a click away.

The NC FAST Team is waiting to hear your comments and help you with your questions. Please feel free to email us at ncfast@dhhs.nc.gov.



SDI

If you are experiencing any problems with SDI, please open a support ticket at dhhs.customer.support.center@dhhs.nc.gov or by phone (919-855-3200, Option 3).


ePASS Technical Issues

Please report technical issues regarding ePASS, by calling the FNS Customer Service Center at
1-888-622-7328 or 1-877-452-2514 (TTY dedicated).


ePASS Questions or Comments

Please send comments or questions to: ncfast@dhhs.nc.gov and let us know what you think.


Case Management

If you have questions concerning Case Management, please contact the NC FAST Team email at: ncfast@dhhs.nc.gov.


NC FAST Help Desk

Please call 919-855-3200, Option 3, or email ncfastsupport@dhhs.nc.gov .

Phone Support Availability: Monday through Friday, 8:00 a.m. to 6:00 p.m.

For a complete list of NC FAST Help Desk contact information, go to NC FAST Help Desk.


Last updated - January 31, 2014