Lessons learned from Project 1 are being incorporated in Project 2&6. These will help the project team avoid the issues encountered during Project 1, and assure that all project phases progress more smoothly. Lessons learned sessions are conducted with NC FAST and county staff. Process improvement is ongoing and critical to NC FAST’s success.
The NC FAST System to process Medicaid applications has been in production in the pilot counties since July 2013. This functionality for Project 2&6 supports application processing for multiple benefit programs including Medicaid and Work First (TANF). For 6 months, NC FAST has continued to work with the pilot counties for two deployment phases. The first deployment phase is referred to as “Soft Launch.” All counties completed the transition to Soft Launch as of September 30, 2013. The second deployment phase includes conversion of case data from the Eligibility Information System (EIS) legacy system and is referred to as “Hard Launch.” Four pilot counties entered the Hard Launch phase in mid-December 2013. NC FAST has been working with these pilot counties to capture feedback and identify opportunities to improve the deployment approach. It is expected that the remaining counties’ transition to Hard Launch will be completed by mid-2014 pending approval of a detailed Hard Launch implementation schedule.
Note: Scope Part 1 was original Project 2, to include screening and intake for EIS-related applications for Work First, Medicaid, Refugee Assistance and Special Assistance. However, due to the federal mandate for health care reform, NC FAST was required to also include Scope Part 2, the eligibility determination for EIS, which was original Project 6, a large and separate project scheduled for a later date that had to be instead be implemented sooner, to comply with the federal date of October 1. Hence the Project name, 2&6.
Last updated - January 31, 2014