Child Care

Cardholder Call Center

Phone: 1-877-766-2322

County Staff Subsidy Services Section

Phone: 919-527-6590

Other Contacts

Parent Resources
Provider Contacts
County Contacts

Affiliated Computer Service (ACS) Secure Fax

Fax: 855-443-1789

• Fax completed POS enrollment packet to ACS

Affiliated Computer Service (ACS) Provider Help Line 

• Phone: 866-217-1076
  Request a SEEK Provider Packet
• Questions about any of the documents in the packet

Affiliated Computer Service (ACS) Provider Call Center

Phone: 877-606-2776

• Receipt of the SEEK packet
• Paperwork missing from the packet
• POS installation questions
• POS device has not been received
• Leasing a POS device
• POS troubleshooting
• Provider Manual questions
• Provider Web Portal questions