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NC Department of Health and Human Services


About the Privacy Office

The DHHS Privacy Office is responsible for implementing the Department’s Privacy Program.  The DHHS Privacy Program provides a comprehensive framework regulating how and when the Department collects, maintains, uses, or discloses personal and confidential information of its clients and employees. The Program works to balance the information requirements and needs of the Department against the privacy interests and concerns of both the citizens we serve and DHHS  employees.

The DHHS Privacy Office performs multiple functions, to include:

  • Ensuring compliance with regard to HIPAA, the North Carolina Identity Theft Protection Act, the Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act of 2003, the Family Educational Rights Privacy Act (FERPA), just to name a few.
  • Developing policy, providing program oversight, and serving as the focal point for DHHS Privacy matters,
  • Providing day-to-day policy guidance and assistance to the DHHS divisions and offices in their implementation and execution of their respective Privacy Programs,
  • Reviewing new and existing DHHS policies and contractual documents which raise privacy concerns,
  • Maintaining a database of incidents and complaints on issues of identity theft, identity fraud, and other privacy related issues, and
  • Serving as a central resource for issues of privacy to provide leadership in the development of programs and practices to meet relevant privacy requirements and standards.

Documents and Forms

For privacy requests, contact the DHHS Privacy Office Ready NC Connect NC