Hurricane Helene Resources for Deaf, Hard of Hearing and DeafBlind

On this page:

Replacing a lost or damaged hearing aid or cochlear implant
Guidance and resources
Videos in ASL with captions

Lost or damaged hearing aid or cochlear implant equipment due to Hurricane Helene?

Contact your hearing healthcare professional to see if the manufacturer of the device can replace the equipment. Some device manufacturers are willing to cover the replacement of devices and/or accessories at no charge.

If unable to get in contact with your hearing healthcare professional or if you need more information, please contact the North Carolina Division of Services for the Deaf and Hard of Hearing:

Email DSDHH.Helene2024@dhhs.nc.gov
During business hours of 8 a.m. to 5 p.m. Monday through Friday:
- Call 919-527-6930 or 1-800-851-6099
- Text 919-609-0840 or videophone 919-890-0859

Guidance and Resources

Videos in American Sign Language with Captions

Status of DSDHH Regional Centers and Contacts for Helene Recovery

10/9/24

Understanding the Partnership and Roles of FEMA and DSDHH

10/8/24

DSDHH's Message in Response to Hurricane Helene

10/4/24