Hurricane Helene Resources for Deaf, Hard of Hearing and DeafBlind

On this page:

Lost or damaged hearing aid or cochlear implant equipment due to Hurricane Helene? 

Contact your hearing healthcare professional to see if the manufacturer of the device can replace the equipment. Some device manufacturers are willing to cover the replacement of devices and/or accessories at no charge. 

If unable to get in contact with your hearing healthcare professional or if you need more information, please contact the North Carolina Division of Services for the Deaf and Hard of Hearing:

  • Email DSDHH.Helene2024@dhhs.nc.gov
  • During business hours of 8 a.m. to 5 p.m. Monday through Friday:
    • Call 919-527-6930 or 1-800-851-6099
    • Text 919-609-0840 or videophone 919-890-0859

Guidance and Resources

 

Videos in American Sign Language with Captions

Testimonials from Community Members

Philip Easterling

Hope Turpin Turner

Mary Clark

Rey Castillo Jr.

David and Laura Herman

Susan Sacco

Deaf community member

Philip Easterling on government assistance

Mary Clark on government assistance

Footage of Helene’s Impact on the Western NC Region

DSDHH Morganton Regional Center

French Broad River

River Arts District

Biltmore Village

Biltmore Estates

Roadside Debris

I-40 Landslide

Volunteering and Healing

Philip Easterling

Becky Hatley

Kim Clark

Dianne Shearer

Announcements from DSDHH

How to Identify Scams 10/18/24

NC Myths Relating to FEMA 10/18/24

DSDHH Hosts FEMA at Deaf, Hard of Hearing and DeafBlind Community Events 10/17/24

Status of DSDHH Regional Centers and Contacts for Helene Recovery 10/9/24

Understanding the Partnership and Roles of FEMA and DSDHH 10/8/24

DSDHH’s Message in Response to Hurricane Helene 10/4/24