Provider Information for Mental Health, Development Disabilities, Substance Use Services and Traumatic Brain Injuries
North Carolina offers support to organizations and staff assisting individuals with mental health issues, intellectual and developmental disabilities, substance use, and traumatic brain injuries.
Resources are available for Local Management Entities/Managed Care Organizations (LME/MCOs), grant recipients, Certified Community Behavioral Health Clinics (CCBHCs), Medicaid or state-funded providers, and those seeking to join the North Carolina provider network. Available materials include guides for utilizing state-funded services, information about various programs, and printable resources.
DMH/DD/SUS Bulletins
Formal communications about changes in state-funded services and departmental updates.
Webinars and Training
Upcoming and past DMH/DD/SUS trainings for providers in a wide variety of topics.
Spotlighted Programs and Initiatives
North Carolina Psychiatry Access Line (NC-PAL)
Behavioral Health Consultants can respond to provider questions about pediatric and perinatal patient behavioral health, and can connect providers to an on-call psychiatrist to assist with diagnostic clarification and medication management questions.
Behavioral Health Statewide Central Availability Navigator (BH SCAN)
BH SCAN is an online centralized bed registry with a daily inventory of available beds. It helps providers find and refer people to appropriate treatment with the potential to reduce long stays in emergency departments.
Collaborative Care Model (CoCM)
The Collaborative Care Model an approach to behavioral health care that integrates primary care providers with behavioral health case managers and psychiatric consultants.
Treatment availability and services
Naloxone and Syringe Services
Harm reduction strategies meet people where they are and support healthier practices in the long term.
Compliance and Regulatory
Controlled Substances Regulatory
Because of their potential for abuse, controlled substances have specific regulatory requirements for their acquisition, storage, security, inventory, record keeping, disposal, and importing or exporting.
- Consumer Data Warehouse
- Early Periodic Screening, Diagnostic and Treatment Medicaid Services for Children (EPSDT) Law
- NC Incident Response Improvement System (IRIS)
- NC Treatment Outcomes and Program Performance System (NC-TOPPS)
- Plans of Correction
- Records Management and Documentation Manual
- Tailored Plans for Providers
- Understanding the NCTracks Medicaid Management Information System
Support Models and Tools
Person-Centered Planning
A collaborative planning practice that emphasizes self-determination in helping individuals to achieve their unique vision of preferred life.
For consumers and families
Other communication resources
Available to print, email, or share with your consumers, their families, staff, or peer organizations. Below are some of our recently created communication toolkits.