Press Releases

Starting today, families impacted by school closings due to COVID-19 are beginning to receive additional food benefits as part of the new Pandemic Electronic Benefit Transfer (P-EBT) program announced by the North Carolina Department of Health and Human Services and the North Carolina Department of Public Instruction.

The North Carolina Department of Health and Human Services (NCDHHS) estimates that as of Monday, 9,115 North Carolinians with COVID-19 are likely to have recovered from their symptoms.

To help families access food during the COVID-19 pandemic, the North Carolina Department of Health and Human Services is temporarily increasing benefits for May 2020 to current Food and Nutrition Services (FNS) recipients in North Carolina.

Health care providers and hospitals can use a new portal to request reimbursement for claims associated with COVID-19 testing and treatment of uninsured patients retroactive to Feb. 4, 2020.

Wear. Wait. Wash. As North Carolina moves to ease some COVID-19 restrictions at the end of this week, the NC Department of Health and Human Services is asking people to remember these three things to continue to slow the spread of COVID-19 and flatten the curve.

Due to COVID-19, many health care facilities in North Carolina, particularly long-term care facilities, are seeking to urgently hire staff for temporary, part-time or full-time roles. There is an urgent need for Registered Nurses and Certified Nursing Assistants, among other roles to supplement current workers and in some cases fill in for workers affected by COVID-19.

Starting today, North Carolina Food and Nutrition Services (FNS) participants will be able to purchase groceries online using their Electronic Benefit Transfer (EBT) cards at authorized online EBT retailers.

More than half (51.1%) of North Carolina adults are at higher risk for severe illness from COVID-19 because they are 65 or older, have at least one underlying health condition or both, according to data analyzed by the NC Department of Health and Human Services.

NCDHHS plans to leverage Crisis Counseling Program (CCP) dollars to implement additional mental health supports and crisis counseling services for North Carolinians in response to the COVID-19 pandemic through two connected efforts — the Hope4NC Helpline and a Crisis Counseling Program tailored for COVID-19.

The Hope4Healers Helpline (919-226-2002) is being expanded to support the staff who work in North Carolina’s child care programs.

As the weather starts warming up, the North Carolina Division of Aging and Adult Services is partnering with the NC Area Agencies on Aging and local service providers to distribute fans to eligible recipients through Operation Fan Heat Relief May 1–Oct. 31.

The North Carolina Department of Health and Human Services (NCDHHS) announces today the Carolina Community Tracing Collaborative, a new partnership with Community Care of North Carolina (CCNC) and the North Carolina Area Health Education Centers (NC AHEC) to help stop the spread of COVID-19. 

The North Carolina Department of Health and Human Services has been awarded a $2 million grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) to support the state’s behavioral health response to the COVID-19 pandemic.

The North Carolina Department of Health and Human Services has received approval from the Centers for Medicare and Medicaid Services to temporarily waive certain Medicaid policies as part of North Carolina’s response to the COVID-19. 

The NC Department of Health and Human Services (NCDHHS), the NC Department of Agriculture and Consumer Services (NCDACS), local health departments, plant managers and corporate owners, community health centers and local hospitals are working together to keep workers safe and to help ensure the world’s food supply remains stable.

Governor Roy Cooper announced today that North Carolina has been approved for the new Pandemic Electronic Benefit Transfer (P-EBT) program, to help families purchase food for children impacted by school closings due to COVID-19. NCDHHS is working to operationalize the program and families will begin to receive this benefit in coming weeks.

NCDHHS shares recommended strategies to support local solutions to maintain and sustain services for individuals with behavioral health needs and intellectual and developmental disabilities along with reducing the burden on emergency departments and hospitals during the COVID-19 pandemic. 

The North Carolina Department of Health and Human Services has convened a Testing Surge Workgroup to develop a plan to increase testing, expand testing sites and options, and address testing supply challenges, including the availability of personal protective equipment. 

Governor Roy Cooper today announced that the North Carolina Department of Health and Human Services (NCDHHS) is working with academic partners across the state to understand how widespread cases of COVID-19 with mild or no symptoms are in the state and to monitor prevalence of the disease over time.

The North Carolina Department of Health and Human Services (NCDHHS) Division of Health Benefits (NC Medicaid) is providing additional funding to support nursing homes and adult care homes for older adult Medicaid beneficiaries diagnosed with or at high risk of contracting COVID-19.