Child Care

Customer Service and Contacts

Cardholder Call Center
Phone: 1-877-766-2322

County Staff Subsidy Services Section
Phone: 919-527-6590

Other Contacts
Parent Resources
Provider Contacts
County Contacts

Affiliated Computer Service (ACS) Secure Fax
Fax: 855-443-1789
Fax completed POS enrollment packet to ACS

Affiliated Computer Service (ACS) Provider Help Line
Phone: 866-217-1076
Request a SEEK Provider Packet
Questions about any of the documents in the packet

Affiliated Computer Service (ACS) Provider Call Center
Phone: 877-606-2776
Receipt of the SEEK packet
Paperwork missing from the packet
POS installation questions
POS device has not been received
Leasing a POS device
POS troubleshooting
Provider Manual questions
Provider Web Portal questions

Provider Contacts

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