Information for the Community Members

What are Certified Peer Support Specialists

Are you looking for support with your recovery journey? North Carolina Certified Peer Support Specialists (CPSS) are people in recovery from a mental illness and/or substance use disorder who provide support to others who can benefit from their lived experiences. Peer support is a critical part of an evidence-based and recovery-oriented behavioral health system that supports individuals on their path to recovery and helps them to become more engaged in their communities. The role of a CPSS includes: 

  •   Cultivating relationships built on trust, respect, empathy, mutual experience, and choice
  •   Offering support through validation, encouragement, empowerment, and highlighting strengths
  •   Sharing personal experiences to inspire hope and recovery
  •   Recognizing personal beliefs, cultural values, lived experience, and individual needs
  •   Providing education about recover, advocating for oneself, and navigating the behavioral health system

Peer Support Scholarships

DMHDDSUS is currently offering scholarships to individuals who wish to become certified as a Peer Support Specialist. For more information or to apply, visit the North Carolina's Certified Peer Support Specialist Program's (NCCPSSP) scholarship website. 

Connect with a Peer

If you or someone you know is struggling or in crisis, help is available. The Statewide Peer Warmline is available 24 hours a day, 7 days a week. It is free and confidential. Just call 1-855-PEERS NC (1-855-733-7762). The Peer Warmline and the 988 Lifeline are available to anyone, anytime.

The CHESS Connections App offers FREE Certified Peer Support Services to all of North Carolina.  To participate, log into the app and create an account to access services. Connect with CPSS from anywhere in the state and get help with your recovery path or ways to maintain your personal wellness. 

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North Carolina Certified Peer Support Specialists (NCCPSS) must meet eligibility requirements, complete training, and become certified through the application process. The NCCPSS Program requires all applicants for certification to meet the following program eligibility requirements:

  • Must be 18 years or older
  • Have lived experiences and in recovery from a serious mental illness and/or substance use disorder
  • Must be in recovery for at least ONE year
  • Have a high school diploma or equivalent

How to Apply

Step 1: Complete the Application Entry Form

Step 2: Submit a NCCPSS certificate verifying the completion of 50 hours of approved training, along with 20 hours of additional training.

Step 3: Submit the required documents:

  • High School Diploma or equivalent
  • Signed Code of Ethics Form
  • Two letters of reference  

Step 4: Submit $20 Application Fee

  • Pay online (login and/or registration is required)
  • Send check or money order payable to PSS-BHS

Step 5: Submit all required documents and completed Application Entry Form

Peer Support Services for individuals in various stages of personal recovery are located across the state of North Carolina. These services include:

  • Post-crisis services such as referrals for follow-up care

  • Assistance transitioning back into the community, including individuals leaving incarceration

  • Free Walk-in Centers and Peer Living Rooms for a place to chat or just to, get away for the day and receive support

  • Peer Run Respite Homes, provide a safe place for short-term stays when someone needs a nurturing environment

  • Daily services for mental health and substance use to reach your recovery goals 

If you or someone you know needs Peer Support Services, here is a list of providers in your area.