Person-Centered Planning
Person-Centered Planning is a collaborative planning practice which emphasizes self-determination and choice in helping individuals to achieve their unique vision of preferred life. It is rooted in the belief that all people have the right to live, love, work, learn, play, and pursue their dreams in the community of their choice. The individual has a primary role in person-centered planning and should be provided the opportunity to participate fully in this process.
Since the development of the previous PCP Manual in 2010, there has been a shift in the landscape of mental illness and what it means to be in “recovery.” In 2016 a NCDHHS Division of Mental Health/Developmental Disabilities and Substance Abuse Services (DMHDDSAS) workgroup was formed to begin modifying the PCP Manual and accompanying PCP Template to make it more recovery-oriented, individualized, and user-friendly. A more user-friendly Guidance Document and Person-Centered Planning template was created to assist anyone responsible for developing person-centered plans.
Person-Centered Planning Introductory Training
To support providers in meeting the standards as set forth in the Guidance Document, a virtual training introducing the key principles and practices of PCP was developed. This training provides attendees with concrete guidance in both the process and documentation of Person-Centered Planning, including strategies for respecting strengths-based, person-centered principles while also satisfying expectations associated with clinical, accreditation, and fiscal regulations. It is appropriate for service providers, peer support specialists, individuals with experience of receiving services, family members, and leaders from recovery and advocacy communities.
The introductory PCP training was offered in a series of webinars in 2023 and then subsequently recorded and archived on the UNC Behavioral Health Springboard platform to ensure its ongoing availability. This course provides a foundational understanding of Person-Centered Planning (PCP) and meets the requirements for: 3 hours of PCP Instructional Elements training and 3 hours of Person-Centered Thinking training.
From Theory to Practice: Person-Centered Planning in NC, approved by the NCDHHS DMH/DD/SUS, aims to acquaint service providers with the essentials of crafting and implementing Person-Centered care plans that honor an individual's unique life vision. This training is housed on the UNC Behavioral Health Springboard’s website, and can be taken free of charge at any time. *Upon completion of this introductory PCP training, you will have access to a wide variety of additional PCP tools and resources that have been collected in an on-line PCP toolkit, also housed on the Springboard website.
Official Person-Centered Planning Documents
- NC PCP Guidance Document
- PCP Template
- PCP Template (Spanish)
- Crisis Plan Template (A crisis plan is a required component of the PCP)
- Crisis Plan Template (Spanish)
- PCP Training FAQs
Additional Person-Centered Planning Resources and Trainings
The Person-Centered Planning Resource Toolkit was designed to streamline access to high-quality person-centered planning tools and resources to support the implementation of a wide variety of person-centered practices. To access this resource, you must complete the on-line introductory PCP training described above. The Toolkit features a curated library of articles, guides, videos, and best practices, selected by nationally recognized PCP experts. Additionally, archived webinar recordings and slide decks from past DMHDDSUS PCP training events are included and described below:
Find Resources and Trainings
Date | Topic & Training Webinar | Description |
Jan. 29, 2025 | Building a Person-Centered Plan Around a Meaningful Long-Term Goal Statement | This training provides coaching and tools around how to translate authentic person-centered conversations into quality long-term goals and rigorously documented short-term goals that align with the NC PCP Guidance document. |
Date | Topic & Training Webinar | Description |
Dec. 12, 2024 | How to Design and Use Electronic Health Records to Optimize Person-Centered Planning | This training offers practical guidance to service systems so they can move toward the development of electronic health records that facilitate, rather than hinder, the uptake of Person-Centered Recovery Planning. |
Nov. 20, 2024 | Chart the Journey: How to Use the New NC Person-Centered Planning Resource Toolkit Website | Review this webinar to gain insight on the development of the NC Person-Centered Planning Resource Toolkit website. Learn more about the curated resources featured and receive practical tips on how to navigate the site to support the implementation of a wide variety of person-centered practices. Please note, in order to access the online toolkit described in this webinar, you are first required to take the introductory PCP training course. |
Nov. 7, 2024 | Partnering with Guardians: Using Person-Centered Principles to Support Autonomy and Decision-Making with People Who Have Guardians, with Leigh Ann Kingsbury, North Carolina Person-Centered Initiative | This session addresses the historical context for guardianship and identifies options and alternatives that also provide support for decision making and autonomy for people who have guardians. |
Aug. 15, 2024 | The DMHDDSUS Crisis Prevention and Intervention Plan: Person-Centered Tools and Strategies to Maximize Choice and Promote Safety | This webinar offers specific tools and resources in person-centered crisis planning to protect a person’s right to self-determination and autonomy while also protecting a person’s health and safety. The North Carolina DMHDDUSS Crisis Prevention and Intervention Plan was presented as one powerful tool to navigate this tension and maximize person-centeredness in the process of collaborative crisis planning. |
July 10, 2024 | The Importance of Partnering: What does a good PCP meeting look like and how does it inform a good Person-Centered Plan? | During this in-person training, participants were exposed to a wide variety of engagement and strengths-based interviewing tools and had an opportunity to practice using them to gather critical information to inform the Person-Centered Plan. |
Feb. 8, 2024 | Amplifying Voice and Choice in Service Planning | This in-person workshop engaged a group of individuals and families with lived experience to provide them an opportunity to learn about North Carolina’s PCP efforts and to offer their feedback regarding the design of the initiative moving forward. |