Medicaid Program Representatives

The Medicaid Operational Support Team provides direct support to the local NC DSS offices. Applicants, beneficiaries and providers should contact their local DSS office for support. The local DSS directory is accessible below:

Link to Local DSS Offices Directory 

Medicaid Operational Support Team

Christy Berrong
christy.berrong@dhhs.nc.gov 
828-837-9719
DHB OST Manager

  • Afton Harvell
    Afton.Harvell@dhhs.nc.gov 
    984-269-2721 (office)
    Serving: Bertie, Camden, Chowan, Currituck, Gates, Hertford, Martin, Pasquotank, Perquimans, Washington
     
  • Billy Henderson
    Billy.J.Henderson@dhhs.nc.gov 
    984-365-0887 (office)
    Serving: Franklin, Granville, Johnston, Moore, Person, Union, Wake
     
  • Christine Coffey
    Christine.Coffey@dhhs.nc.gov  
    336-940-3894 (office)
    Serving: Ashe, Catawba, Davie, Forsyth, Iredell, Stokes, Yadkin
     
  • Courtney Wyke
    Courtney.Wyke@dhhs.nc.gov  
    919-210-2102 (office)
    Serving: Buncombe, Cleveland, Madison, McDowell, Mitchell, Rutherford, Yancey
     
  • Cynthia Juliano
    Cynthia.B.Graham@dhhs.nc.gov  
    984-318-1065 (office)
    Serving: Edgecombe, Greene, Halifax, Harnett, Nash, Northampton, Pitt, Vance, Warren
     
  • Laura Stockwell
    Laura.Stockwell@dhhs.nc.gov  
    919-621-1159 (office)
    Serving: Chatham, Guilford, Orange, Richmond, Rowan, Scotland, Stanly
     
  • Letarsha Thomas
    Letarsha.Thomas@dhhs.nc.gov  
    919-632-1093 (office)
    Serving: Alamance, Caswell, Davidson, Durham, Montgomery, Randolph, Rockingham
     
  • Monique Hoskins
    Monique.Hoskins@dhhs.nc.gov 
    984-297-3527 (office)
    Serving: Cumberland, Hoke, Lee, Robeson, Sampson, Wayne, Wilson
     
  • Patricia Fields
    Patricia.Fields@dhhs.nc.gov 
    828-738-9911 (office)
    Serving: Cherokee, Clay, Graham, Haywood, Jackson, Macon, Swain, Transylvania, EBCI
     
  • Paula Parker
    Paula.Parker@dhhs.nc.gov 
    919-280-4705 (office)
    Serving: Anson, Cabarrus, Gaston, Henderson, Lincoln, Mecklenburg, Polk
     
  • Paula Taylor
    Paula.Taylor@dhhs.nc.gov 
    252-326-0293 (office)
    Serving: Beaufort, Carteret, Craven, Dare, Hyde, Jones, Lenoir, Pamlico, Tyrrell
     
  • Saundra Day
    Saundra.Day@dhhs.nc.gov   
    910-520-4790 (office)
    Serving: Alexander, Alleghany, Avery, Burke, Caldwell, Surry, Watauga, Wilkes
     
  • Stacey Greer
    Stacey.Greer@dhhs.nc.gov  
    910-520-4790 (office)
    Serving: Bladen, Brunswick, Columbus, Duplin, New Hanover, Onslow, Pender