Look-Behind Quality Assurance Program

The Look-Behind Quality Assurance Program of NC SNAP assessments is part of the ongoing process that monitors the integrity of the NC SNAP profile information. The Look-Behind effort requires certified examiners to re-administer the NC SNAP for individuals recently assessed by another examiner.

• Look-Behind assignments are randomly selected from the NC SNAP data.
• All Look-Behind assessments must be returned to SNAP Central within 30 days.
• Assignments are forwarded monthly to local management entity/managed care organization (LME/MCO) and Developmental Center staff for administration.

If selected, certified NC SNAP examiners are required to participate in the Look-Behind effort. Participation will consist of a 10-15 minute phone interview with the Look-Behind examiner. Consent forms are not required to conduct a Look-Behind assessment.

Contact

Phone: 984-236-5050

Mail Look-Behind assessments to:

Rachel Noell, IDD/Program Manager
3001 Mail Service Center
Raleigh, NC 27699-3001