NC Medicaid Outreach
What is NC Medicaid?
NC Medicaid is a publicly funded health insurance program open to North Carolina residents who meet income, age, and immigration guidelines. Your child may qualify for healthcare coverage through Medicaid, which offers free or low-cost health insurance for children and teens who meet eligibility requirements. See more information on wellness visits and treatment services.
To meet outreach goals, our staff work with community and faith-based organizations across the State to:
Partner with local family-centered activities: health fairs, school sports/events, community-ethnic festivals.
Distribute materials to families by ordering available materials at no cost or downloading copies of PDFs provided.
Partner with local minority media outlets to extend the reach of critical enrollment and reenrollment messages as needed.
Who is eligible for NC Medicaid?
NC Medicaid offers different ways that may help pay for some or all of the cost of health care. The program helps families with certain health needs based on family size, income and resource limits. Visit the NC Medicaid website to get started.
Your county Division of Social Services (DSS) caseworker will help determine if you are eligible for NC Medicaid. Eligibility depends on your child’s age, family size, income and resources. Visit the NC Medicaid website to learn more about eligibility.
Apply for Medicaid and learn more specific details about program options.
How to apply for NC Medicaid?
There are multiple ways to apply:
Apply online through our secure website, ePASS. On the application, NC Medicaid is referred to as “Medical Assistance.”
You will need an NCID to begin your application. An NCID is a secure online user ID and password you set up to access many North Carolina government programs, including NC Medicaid. If you do not have an NCID, follow the on-screen instructions to create your account.
Need help with the online application? Watch this video, or check out this step-by-step guide.
You can also apply for Medicaid through HealthCare.gov.
Go to your local Department of Social Services (DSS).
To find yours, use this directory or call the NC Medicaid Contact Center at 1-888-245-0179.
Walk-ins are available at all local offices. You can also call to schedule an in-person or phone interview (recommended).
Bring these documents if you have them.
Want to save time?
Download, print, and fill out an application first.
Call your local Department of Social Services (DSS) to apply over the phone.
How to find your local Department of Social Services:
Use this directory or call the NC Medicaid Contact Center at 1-888-245-0179.
- Download, print, and fill out an application.
- Additional forms may be needed in certain situations.
- Include copies of these documents if you have them.
- Don’t forget to sign your application.
- Mail, email, fax or bring your application to your local Department of Social Services (DSS).
How to find your local Department of Social Services:
Use this directory or call the NC Medicaid Contact Center at 1-888-245-0179.
Resource Materials
NC Medicaid Children and Youth Brochure: "Health Insurance Is Important For Your Child".
English, Spanish
Amharic, Arabic, Brazilian Portuguese, Chinese, Croatian, Dari, Farsi, French, German, Haitian Creole, Hindi, Hmong, Khmer, Korean, Lao, Pashto, Polish, Russian, Somali, Swahili, Thai, Ukrainian, Urdu, Vietnamese.
Contact
Francisco Guzman, Minority Outreach Coordinator, Francisco.Guzman@dhhs.nc.gov
If your family has children/youth with special healthcare needs (CYSHCN), contact the Helpline via email or by phone at 1-800-737-3028.