Resources

Intellectual and Developmental Disabilities

Substance Use Disorders

If you or your family member need access to behavioral health or I/DD services, you may call your Local Management Entity/Managed Care Organization (LME/MCO) which is available to be contacted 24/7. Find the LME-MCO for the county in which you live.

You can also reach the NC DMH/DD/SAS Customer Service and Community Rights staff for additional assistance in linking to services or for additional information.  They can be reached Monday-Friday, 8:00 am to 5:00 pm at 984-236-5300 or Toll Free at 1-855-262-1946. 

988 Suicide and Crisis Lifeline 

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as the 988 Suicide & Crisis Lifeline). 

When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary. 

988 Suicide and Crisis Lifeline 

Hope4Healers Helpline (919-226-2002) 

The Hope4Healers Helpline provides mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response. 

Hope4NC Helpline (1-855-587-3463) 

The Hope4NC Helpline connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis. It is available to everyone in North Carolina’s 100 counties during the COVID-19 crisis. 

Additional Resources 

NC Division of Mental Health, Developmental Disabilities, and Substance Use Services 

NC Division of Public Health 

Exceptional Children's Assistance Center 

Children who are Deaf and Hard of Hearing 

Children with Substance Use Disorders  

Child and Family State & Community Resource Partners

NC Child Treatment Program – Trauma-informed evidence-based treatment

Local Department of Social Services (DSS) Directory 

How to Apply for NC Medicaid 

System of Care 
NC Collaborative for Children, Youth & Families

Community Collaboratives – interactive map link 

Children with Complex Needs  

NC DHHS- Children with Complex Needs 

NC MH/IDD Resources 

UNC Behavioral Health Springboard Training Opportunities (external link) 

Referral Form for the Rapid Response Team