CAP Services

We help people get the services they need to achieve their goals for competitive integrated employment and more independent living in their community of choice.

  • Advise people with disabilities of their rights under the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act
  • Explain the nature of services available from different state agency rehabilitation programs
  • Refer people with non-rehabilitation needs to other appropriate resources
  • Explain agency policies and procedures to consumers as they relate to their rehabilitation choices
  • Identify problems and solutions between clients and agency staff
  • Support and represent consumers in the appeals process
  • Provide outreach to individuals with disabilities from diverse racial and cultural backgrounds

We also help identify service-delivery problems and recommend positive changes to rehabilitation program rules and policies.

Contact CAP if

We urge you to contact CAP if:

  • You have questions regarding the services available from a particular rehabilitation program
  • You have been determined ineligible for services and disagree with the determination
  • You experience undue delays in the rehabilitation process, for example:
    • In determining whether you are eligible for services
    • In receiving services that you are eligible for
  • You are denied services that you believe are needed to reach your goal
  • You have unresolved problems with your counselor.
  • You disagree with the termination of a rehabilitation service or the closure of your case