CAP Services
We help people get the services they need to achieve their goals for competitive integrated employment and more independent living in their community of choice.
- Advise people with disabilities of their rights under the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act
- Explain the nature of services available from different state agency rehabilitation programs
- Refer people with non-rehabilitation needs to other appropriate resources
- Explain agency policies and procedures to consumers as they relate to their rehabilitation choices
- Identify problems and solutions between clients and agency staff
- Support and represent consumers in the appeals process
- Provide outreach to individuals with disabilities from diverse racial and cultural backgrounds
We also help identify service-delivery problems and recommend positive changes to rehabilitation program rules and policies.
Contact CAP if
We urge you to contact CAP if:
- You have questions regarding the services available from a particular rehabilitation program
- You have been determined ineligible for services and disagree with the determination
- You experience undue delays in the rehabilitation process, for example:
- In determining whether you are eligible for services
- In receiving services that you are eligible for
- You are denied services that you believe are needed to reach your goal
- You have unresolved problems with your counselor.
- You disagree with the termination of a rehabilitation service or the closure of your case