County Director Letters

This page contains Dear County Director Letters that have been issued by the Division of Social Services. We have provided links below to view letters issued by other divisions. Our current year Dear County Director Letters are categorized by the section that issued the letter. A detailed description of what programs are covered by which section is provided below. Letters for previous years are listed by the year in the archive.

Section NamePrograms Covered
Adult ServicesAdult Services
Business Operations/DataFiscal Management, Human Services Business Information Office, Data
Child Support Enforcement Child Support Enforcement
DSS Director OfficeCovers all programs. Letters posted here are letters that have been issued by the Directors Office.
Family Support Child WelfareChild Welfare, Work First Family Assistance (Until Oct. 1, 2008)
Economic Services Food and Nutrition Services, Energy Assistance, Crisis Intervention, Refugee Assistance, Work First Family Assistance (After Oct. 1, 2008)
Performance Management/Reporting and Evaluation ManagementPerformance Management/Reporting and Evaluation Management, Information Systems Support, Information Support, Quality Assurance
Special AssistanceSpecial Assistance

 

Tab/Accordion Items

DateLetter NumberSubject
2/14/2023BG-01-2023County Budget Estimates, SFY 2023-24
3/15/2023BG-03-2023Local Business Liaison Assignments
Attachment - List of Local Business Liaison Assignments
4/19/2023BG-04-2023Sub-Recipient Self-Assessment of Internal Controls and Risk
5/10/2023BG-05-2023Work First Block Grant/TANF Maintenance of Effort
Attachment - MOE Request Form
2/14/2024BG-01-2024County Budget Estimates, SFY 2024-25
3/19/2024BG-02-2024Work First Block Grant/TANF Maintenance of Effort
Attachment - MOE Reclass Form FY 23-24
5/24/2024BG-03-2024Sub-Recipient Self-Assessment of Internal Controls and Risk

DateLetter NumberSubject
12/13/2023CSS-23-60INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for November 2023
12/15/2023CSS-23-61Parents Portal Tutorial Videos - Information Only
1/3/2024CSS-24-01INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru December 2023
1/3/2024CSS-24-02CAP Services - Additional Countries - Information Only
1/4/2024CSS-24-03Quarterly ACTS User Certification Report - Time Sensitive Action Needed
Attachment - Preventing Data Exfiltration Insider Threat
1/16/2024CSS-24-04INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for December 2023
1/16/2024CSS-24-05County Quarterly Report and Narrative - Information Only
Attachment 1 - County Quarterly Report 
Attachment 2 - County Quarterly Narrative
1/19/2024CSS-24-06INFORMATION: Monthly Incentive Payments SFY 2024 
Attachment - IV-D Incentives awarded thru January 2024
1/23/2024CSS-24-07Federal Poverty Guidelines - Information Only
1/29/2024CSS-24-08Multi-Factor Authentication (MFA) Process for Federal Parent Locator Services (FPLS) State Services Portal - Information Only
Attachment - Multi-Factor Authentication (MFA) Instructions for Federal Parent Locator Services/State Services Portal
1/29/2024CSS-24-09The Administrative Office of Courts Odyssey System - Information Only
2/7/2024CSS-24-10Spanish Versions of Intergovernmental Forms - Information Only
2/12/2024CSS-24-11INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for January 2024
2/22/2024CSS-24-12INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru February 2024
2/22/2024CSS-24-13Income Withholding for Support - Information Only
3/11/2024CSS-24-14INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for February 2024
3/14/2024CSS-24-15INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru March 2024
4/2/2024CSS-24-16Quarterly ACTS User Certification Report - Time Sensitive
Attachment - Quarterly Disclosure Awareness Training
4/19/2024CSS-24-17Enhancements to Parents Portal - Information Only
4/12/2024CSS-24-18INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for March 2024
4/12/2024CSS-24-19County Quarterly Report and Narrative - Information Only
Attachment 1 - County Quarterly Report
Attachment 2 - County Quarterly Narrative
4/26/2024CSS-24-20The Administrative Office of the Courts Odyssey System - Information Only
4/30/2024CSS-24-21INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru April 2024
5/17/2024CSS-24-22Search Box Addition to the Parents Portal - Information Only
5/15/2024CSS-24-23Industrial Commission Interface - Information Only
5/23/2024CSS-24-24Parents Portal Tutorial Videos - Information Only
5/23/2024CSS-24-25INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for April 2024
5/23/2024CSS-24-26INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru May 2024
6/5/2024CSS-24-27SUN Bucks Program - Information Only
6/14/2024CSS-24-28INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for May 2024
6/25/2024CSS-24-29INFORMATION: Monthly Incentive Payments SFY 2024
Attachment - IV-D Incentives awarded thru June 2024
7/10/2024CSS-24-31Enhancements to Customer Satisfaction Survey and Survey Report - Information Only
7/11/2024CSS-24-32The Administrative Office of the Courts Odyssey System - Information Only
7/11/2024CSS-24-33INFORMATION: Annual Security Review - Time Sensitive Action Needed
Attachment - IRS Preparation
7/23/2024CSS-24-34INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for June 2024
7/23/2024CSS-24-35County Quarterly Report and Narrative - Information Only
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
7/29/2024CSS-24-36SFY 2024-2025 Continuous Quality Improvement Goals
Attachment - SFY 2024-2025 Continuous Quality Improvement Goals
7/29/2024CSS-24-37Intergovernmental Administrative Subpoena & Notice of Lien - Information Only
7/29/2024CSS-24-38AOC Odyssey and ACTS Docket Number Formats - Information Only
8/1/2024CSS-24-39INFORMATION: County Annual Report of Incentive Expenditures SFY 2024 - Action Needed
Attachment - Sample County Annual Incentive Expenditures Report
8/9/2024CSS-24-40Custodian Memorandum of Understanding and Child Support FAQs on Parents Portal - Information Only
8/14/2024CSS-24-41INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for July 2024
8/20/2024CSS-24-42New Federal Parent Locator Service (FPLS) State Services Portal (SSP) Layout - Information Only
8/26/2024CSS-24-43INFORMATION: SFY 2024-2025 county Annual Incentive Plan - Action Needed
Attachment 1 - SFY 2024-25 Annual Incentive Plan
Attachment 2 - SFY 2024-25 Annual Incentive Plan template
9/16/2024CSS-24-44INFORMATION: Incentive Goal Report - Information Only
Attachment: Incentive Goad Report for August 2024
10/8/2024CSS-24-45The Administrative Office of the Courts Odyssey System - Information Only
10/11/2024CSS-24-46INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for September 2024
10/11/2024CSS-24-47County Quarterly Report and Narrative - Information Only
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
10/21/2024CSS-24-48INFORMATION: Monthly Incentive Payments SFY 2025 
Attachment: IV-D Incentives awarded thru October 2024
11/14/2024CSS-24-49Quarterly ACTS User Certification Report - Time Sensitive
Attachment - Quarterly Awareness Training
11/18/2024CSS-24-50INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for October 2024
11/21/2024CSS-24-51INFORMATION: Monthly Incentive Payments SFY 2025 
Attachment - IV-D Incentives awarded thru November 2024
12/5/2024CSS-24-52CAP Service for Australia - Information Only
12/9/2024CSS-24-53INFORMATION: Incentive Goal Report - Information Only
Attachment - Incentive Goal Report for November 2024
12/20/2024CSS-24-54INFORMATION: Monthly Incentive Payments SFY 2025
Attachment - IV-D Incentives awarded thru December 2024

 

 
DateLetter NumberSubject
12/7/2023CWS-87-2023Permanency Planning and Safety Manual Revisions - Time Sensitive, Immediate Action
Attachment 1 - Legacy-CPPS-CWIS Counties Next Steps
Attachment 2 - CWS-CN-04-2023
12/14/2023CWS-88-2023FY 23-24 Quarter 3 Regional CQI Meetings-UPDATE - Time Sensitive
12/14/2023CWS-89-2023Achievement of Foster Care Visit Benchmarks - Information Only
12/15/2023CWS-90-2023Tailored Care Management for Foster Care - Information Only
Attachment - Tailored Care DSS Reference Guide
1/4/2024CWS-01-2024Virtual Youth and Young Adults Strategic Planning Session (Closing The Loop On The Listening Sessions) - Information Only
Attachment - Virtual Listening Session Flyer
1/4/2024CWS-02-2024In-Person Learning Event Regarding Housing Support for Transitional Age Youth - Information Only
Attachment - In-Person Event Housing Solutions for Transition Age Youth Flyer
1/11/2024CWS-03-2024Input Sessions on Managing Stress in the Workforce - Time Sensitive
1/11/2024CWS-04-2024Rapid Response Team (RRT) - New Referral Process (For Phase 2 Counties) - Time Sensitive
Attachment 1 - SNOW Training (PowerPoint Presentation)
Attachment 2 - RRT User Guide for DSS Staff
1/25/2024CWS-05-2024New Realistic Job Preview Video Available - Information Only
1/30/2024CWS-06-2024SFY 2023-24 Funding Authorizations - Time Sensitive & Immediate Action Required
1/31/2024CWS-07-2024New Procedure for Foster Home Licensing Submissions - Time Sensitive & Immediate Action Required
Attachment 1 - The Perfect DSS 5015
Attachment 2 - The Perfect New License Packet
Attachment 3 - The Perfect Change Packet
Attachment 4 - The Perfect Relicense Packet
Attachment 5 - The Perfect Transfer Packet
Attachment 6 - The Perfect Out of State Packet
Attachment 7 - The Perfect Termination-Revocation Packet
1/31/2024CWS-08-2024Emergency Placement Fund - Immediate Action Required
2/1/2024CWS-09-2024Statewide Implementation of the Redesigned Pre-Service Training - Time Sensitive
Attachment - Statewide Implementation of the Redesigned PST
2/12/2024CWS-10-2024CWIS Intake and Assessment Announcement - Information Only
2/13/2024CWS-11-2024CWIS Branding Initiative and Engagement - Time Sensitive
2/15/2024CWS-12-2024CFSR Round 4-Stakeholder Interviews - Time Sensitive
2/15/2024CWS-13-2024Sobriety Treatment and Recovery Teams (START) Request for Applications--NC Informational Webinar - Time Sensitive
2/22/2024CWS-14-2024Every Student Succeeds Act (ESSA) and Educational Stability Webinar - Time Sensitive
2/22/2024CWS-15-2024Regional Support Update - Information Only
2/29/2024CWS-16-2024Kinship Listening Sessions for Kinship Caregivers - Information & Time Sensitive
Attachment - Kinship Listening Sessions Flyer and Regional Map
3/1/2024CWS-17-2024HB 815: The Loving Homes Act - Information Only & Immediate Action Required
2/29/2024CWS-18-2024Survey for Interstate Compact on the Placement of Children - Time Sensitive & Immediate Action
3/14/2024CWS-19-2024Permanency Planning Manual Related to Pre-Print and Technical Updates - Time Sensitive & Immediate Action Required
Attachment - Change Notice of Policy Manual Updates
3/21/2024CWS-20-2024FY 23-24 Quarter 4 Regional CQI Meetings - Time Sensitive
3/21/2024CWS-21-2024Child Welfare Workload Study - Information Only
Attachment - Child Welfare Workload Study Report
4/4/2024CWS-22-2024Future Changes to the North Carolina Child Fatality Prevention (CFP) System - Information Only
Attachment - Information for Local CCPTs & CFPTs
3/27/2024CWS-23-2024Resource Families Survey (Foster, Adoptive, Kinship) - Time Sensitive & Immediate Action
4/4/2024CWS-24-2024LINKS: Summer Session 2024 - Information Only
4/2/2024CWS-25-2024HB 815: The Loving Homes Act - Immediate Action Required
4/10/2024CWS-26-2024Naloxone Guidance for NCDSS Licensed Group Homes - Information Only
Attachment - Naloxone Guidance for Residential Child Caring Facilities
4/11/2024CWS-27-2024Regional Foster Home Licensing Meetings - Time Sensitive
4/12/2024CWS-28-2024The National Youth in Transition (NYTD 2024B) Database Submissions - Immediate Action Required
4/18/2024CWS-29-2024Relocation of NCDHHS Policy CWS Manuals, Appendices, Forms & Notices - Information Only
4/18/2024CWS-30-2024Annual Child Welfare Staffing Survey - Time Sensitive
Attachment - Child Welfare Staffing Survey--2023
4/18/2024CWS-31-2024Updated Preparation for Federal IV-E Eligibility Review - Immediate Action Required
Attachment 1 - Taxonomy for Federal IV-E Review
Attachment 2 - Dix Campus - McBryde Entrance
4/18/2024CWS-32-2024Criminal History Record Information (CHRI) for Potential Adoptive Parents - Time Sensitive
4/19/2024CWS-33-2024Clarifications to In-Home Policy to Assist Workers with Identifying Serious or Imminent Risk - Information Only & Time Sensitive
5/2/2024CWS-34-2024Child Welfare Pre-Service Training Time Reporting - Time Sensitive
5/2/2024CWS-35-2024SUN Bucks (also known as Summer Electronic Benefits Transfer (S-EBT)) - Time Sensitive
5/9/2024CWS-36-2024May is National Foster Care Month - Information Only
Attachment - Proclamation from Governor Roy Cooper Declaring May to be Foster Care Month
5/16/2024CWS-37-2024Permanency Planning and Cross Function Manual Updates - Immediate Action Required
Attachment 1 - Form DSS-5120
Attachment 2 - Form DSS 5402
5/16/2024CWS-38-2024NC CWIS Final Branding Selection - Time Sensitive, by June 6, 2024
5/20/2024CWS-39-2024Chafee (NC LINKS) Special Funds - Information & Immediate Action Required
5/23/2024CWS-40-2024CPS Assessments on Licensed Placements Webinar - Time Sensitive
Attachment - Announcement - Assessing Placements Webinar
5/29/2024CWS-41-2024Emergency Placement Fund - Time Sensitive
Attachment - Emergency Placement Fund Reallocation Survey
5/29/2024CWS-42-2024Change to Form DSS-5120-E Determination of Foster Care 18-21 Assistance Benefits - Immediate Action Required
Attachment - DSS-5120-E
5/31/2024CWS-43-2024Updated DSS-5282 - Notification of CPS Involvement - Immediate Action Required
Attachment - DSS-5282 Notification of CPS Involvement
6/6/2024CWS-44-2024Family Reunification Services Annual Report and Annual Plan - Time Sensitive
Attachment 1 - Family Reunification Services Annual Report Template
Attachment 2 - Family Reunification Services Annual Plan Template
Attachment 3 - IVB2 Family Reunification Services Power Point
6/6/2024CWS-45-2024NCDSS Replaces IFPS with Homebuilders Program - Information Only
6/13/2024CWS-46-2024June is National Reunification Month and Fatherhood Awareness Month
Attachment 1 - Fatherhood Awareness Month
6/14/2024CWS-47-2024Webinar on Secondary Traumatic Stress (STS) - Time Sensitive
6/27/2024CWS-48-2024FY 24/25, Quarter 1 Regional CQI Meetings - Time Sensitive
6/28/2024CWS-49-2024Child Welfare Information System Name Announcement - Information Only
6/28/2024CWS-50-2024Changes to Adoption Assistance Eligibility - Immediate Action Required
Attachment 1 - DSS-5012
Attachment 2 - DSS-5013
7/1/2024CWS-51-2024"PATH NC - Foster Home Licensing and Adoption Discovery Recruitment" -Time Sensitive by July 10, 2024
7/3/2024CWS-52-2024Child Welfare Pre-Service Training Travel Reimbursement, FAQS, and Calculator
Attachment 1 - Pre-Service Training Travel Reimbursement Template
Attachment 2 - Pre-Service Training Time Calculator for SIS Code 255
Attachment 3 - Child Welfare Pre-Service Training Time Coding FAQs
7/5/2024CWS-53-2024Daniel Memorial National Independent Living Conference - Time Sensitive
7/5/2024CWS-54-2024Focus Group Sessions on Photolisting Process and Practices in Partnership with the National Center for Diligent Recruitment - Time Sensitive
7/9/2024CWS-55-2024Final Rule on Legal Representation and Permanency Planning Family Services Agreement Update - Time Sensitive and Immediate Action Required
Attachment - DSS-5240 Form
7/16/204CWS-56-2024Adoption Promotion Program Fund 
Attachment 1 - APP Fact Sheet for SFY 2024-2025
Attachment 2 - Adoption Promotion Program Criteria and Guidelines 
Attachment 3 - DSS-5320 Form
Attachment 4 - DSS-5113 Form
Attachment 5 - Adoption Promotion Program Use of Funds 
7/23/2024CWS-58-2024Foster Care Rates and Providers Participating in Cost Modeled Rates for the Fiscal Year 2024-2025 - Information and Time Sensitive
Attachment - 2024-2025 FC-CMR Agency List
7/25/2024CWS-59-2024Interstate Compact on the Placement of Children Revised Forms - Immediate Action Required
8/2/2024CWS-60-2024Congregate Care Bridge Funding - Carry Forward for the Fiscal Year 2024-2025 - Information and Time Sensitive
7/26/2024CWS-61-2024Chafee (NC LINKS) Special Funds - Information Only
7/26/2024CWS-62-2024NYTD Service Code Reporting Reminders - Time Sensitive and Immediate Action Required
Attachment - NYTD Codes and Definitions
7/26/2024CWS-63-2024Updates to Safe Surrender Legislation and Policy - Time Sensitive
8/7/2024CWS-64-2024Resource Parent Curriculum (RPC) Staff Facilitator Training Opportunity - Time Sensitive
Attachment 1 - 2024 RPC Facilitator Training Information
Attachment 2 - Everything You Need to Know Before Implementing RPC
8/8/2024CWS-65-2024Foster Care 18-21 Policy Updates - Time Sensitive & Immediate Action Required
8/15/2024CWS-66-2024Updates to Unlicensed Kinship Payment Program Legislation and Policy - Immediate Action Required
Attachment 1 - CPPS Next Steps - Unlicensed Kinship Payments
Attachment 2 - CWIS Next Steps - Unlicensed Kinship Payments
8/19/2024CWS-67-2024Focus Group Survey for Photolisting Process and Practices in Partnership with the National Center for Diligent Recruitment - Time Sensitive
8/22/2024CWS-68-20242024 Resource Families Survey Results - Time Sensitive and Immediate Action Required
8/29/2024CWS-69-2024Adoption Resources and Reminders - Information Only
9/19/2024CWS-70-2024September is Kinship Care Month - Information Only
Attachment - Kinship Care Month Proclamation
9/25/2024CWS-71-2024County Groups and Timeline for the Implementation of the New Statewide Child Welfare Information System (PATH NC)
Attachment 1 - PATH NC Fact Sheet
Attachment 2 - PATH NC Rollout - NCACDSS Executive Board
9/26/2024CWS-72-2024FY 24/25, Quarter 2 Regional CQI Meetings - Time Sensitive
10/4/2024CWS-73-2024Emergency Placement Fund & Congregate Care Bridge Funding - Immediate Action Required
10/8/2024CWS-74-2024Regulatory and Licensing Updates - Information Only
10/8/2024CWS-75-2024Child Welfare - Secondary Traumatic Stress Learning Communities -  Time Sensitive
10/17/2024CWS-76-2024The National Youth in Transition (NYTD 2025A) Database Submissions - Immediate Action Required
10/17/2024CWS-77-2024Updates to Safe Surrender Legislation and Permanency Planning Policy - Immediate Action Required
10/17/2024CWS-78-2024Regulatory and Licensing Updates - Immediate Action Required
Attachment 1 - Displaced Foster Family Guidance
Attachment 2 - Licensing Waivers-Executive Order 319
Attachment 3 - At a Glance-Licensing Flexibilities during Helene
10/17/2024CWS-79-2024Pre-Service Training Adjustments; Piloting of Hybrid Pre-Service - Information Only
Attachment - Piloting Hybrid Pre-Service Training
10/24/2024CWS-80-2024Court Requirements and Title IV-E Eligibility - Immediate Action Required
10/28/2024CWS-81-2024Updates to Appendix 2 CPPS Manual - Immediate Action Required
Attachment - 5094 Desk Reference 2024'10
10/31/2024CWS-82-2024NCDSS NC Kids Adoption Network Exchange - Immediate Action Required
11/1/2024CWS-83-2024Disclosure of Information on Youth in Foster Care - Immediate Action Required
11/5/2024CWS-84-2024Success Coach Statewide Post Permanency Support Services - Time Sensitive
11/7/2024CWS-85-2024Disclosure of Information on Youth in Foster Care - Immediate Action Required
11/15/2024CWS-86-2024Fingerprint Process - Time Sensitive & Immediate Action Required
Attachment - Criminal History Flowchart - New Process
11/14/2024CWS-87-2024PATH NC Data and Document Conversion - Information Only
Attachment 1 - PATH NC Data and Document Conversion Extraction Criteria CSV
Attachment 2 - Sample Output
Attachment 3 - PATH-NC Taxonomy
11/21/2024CWS-88-2024Approved Child and Family Services Plan (CFSP) 2025-2029 - Information Only
12/3/2024CWS-89-2024NC DSS Essential Services Funds for Hurricane Helene - Time Sensitive & Action Required
Attachment - Disaster Recovery Act SL2024-53 Allocations - Adults - CW
12/12/2024CWS-90-2024FY 24/25, Quarter 3 Regional CQI Meetings - Time Sensitive
12/12/2024CWS-91-2024Permanency Roundtables - Information Only
12/19/2024CWS-92-2024Kinnect Family Search and Engagement Training - Information Only
12/20/2024CWS-93-2024"Teaming With Teens" Virtual Events
Attachment - FFA-TWT-STD Video
12/20/2024CWS-94-2024Corrective Action Protocol
Attachment - CAP Protocol

Date Letter Number Subject
3/24/2022 DCFW-01-2022 North Carolina Psychiatric Access Line (NC-PAL) Consultation Services Available to Providers - Immediate Action Required

 

DateLetter NumberSubject
7/13/2021DIR-01-2021Public Charge Rule
7/28/2021DIR-02-2021NC FAST Core Functions Certification and Level 1 Training Program – Group 5 Rollout
Attachment 1 - NCFCTP Timeline
Attachment 2 - NCFCTP Phased Roll-In by Program
8/17/2021DIR-03-2021National Voter Registration Act Reminders and Upcoming Summer Training - Time Sensitive & Action Required
2/8/2022DIR-01-2022Medicaid Access Communication Service
7/27/2022DIR-02-2022Felon Eligibility Requirement Changes
9/6/2022DIR-03-2022Resident Subsistence Unified Inland/Coastal Recreational Fishing Licenses
12//2024DIR-01-2024Rental Assistance_1 Emergency Rental Assistance Program - Time Sensitive, Action & Response Required
Attachment - Disaster Recovery Act SL2024-53 Allocations - Rental

 

DateLetter NumberSubject
12/1/2023EFS-FNSEP-32-20232024 Cost-of-Living-Adjustments (COLA) Mass Change in Social Security Administration, Supplemental Security Income and Veterans Affairs Benefit Amounts - Information and Action 
Attachment 1 - Notice to Food and Nutrition Services Recipients (English)
Attachment 2 - Notice to Food and Nutrition Services Recipients (Spanish)
Attachment 3 - North Carolina Department of Health and Human Services Division of Social Services (Multilingual Language Notice) DSS-8567
1/3/2024EFS-FNSEP-33-20232024 FNS Application Time Standards Chart - Information Only
Attachment - 2024 FNS Application Time Standards Chart
1/19/2024EFS-FNSEP-01-2024Economic and Family Services 100 County Virtual Regional CQI Meeting - Information Only
Attachment - January 2024 100 County Regional Meeting Agenda
1/26/2024EFS-FNSEP-02-2024REVISED Economic and Family Services 100 County Virtual Regional CQI Meeting - URGENT Meeting Link Change Information
Attachment - January 2024 100 County Regional Meeting Agenda
2/1/2024EFS-FNSEP-03-2024Claims Management Plan (Fraud Plan) - Action Required, Time Sensitive, Response Required
Attachment - Claims Management Plan Template
2/13/2024EFS-WF-01-2024Work First Benefit Diversion and Services for Low Income Families Survey for State Fiscal Year (SFY) 2024-2025 - Time Sensitive, Response Required
Attachment - WF Benefit Diversion Survey
2/26/2024EFS-FNSEP-04-2024Summer Electronic Benefit Transfer (S-EBT) - Information for Awareness, Action Required, and Time Sensitive
Attachment - S-EBT Confidentiality Agreement
3/6/2024EFS-FNSEP-05-2024Economic and Family Services Regional In-Person CQI Meeting Schedule - Information Only
Attachment - April 2024 CQI Regional In-Person Meeting Agenda
3/15/2024EFS-FNSEP-06-2024Low Income Home Energy Assistance Program (LIHEAP) Weatherization Weather
Attachment 1 - Public Comment Sought for Weatherization Waiver 
Attachment 2 - North Carolina Weatherization Waiver Request FFY2024
Attachment 3 - Public Review of 2023/2024 LIHEAP Weatherization Waiver Feedback Form
3/28/2024EFS-WF-02-2024Work first Two - Parent Participation Rate - Action Required, Time Sensitive
4/3/2024EFS-FNSEP-07-2024ChopChop Magazine - Information & Action Required
4/22/2024EFS-FNSEP-08-2024Updated Program Integrity Staff Directory Survey - Action Required, Time Sensitive, Response Required
5/10/2024EFS-FNSEP-09-2024Energy Programs Outreach Plan (EPOP)
Attachment 1 - Energy Programs Outreach Plan
5/10/2024EFS-RA-03-2024Ukrainian Populations and Other Non-Ukrainian Individuals Displaced from Ukraine for Office of Refugee Resettlement (ORR) Benefits and Services and Continued Services for Humanitarian Parolees from Ukraine with Pending Re-Parole Application - Information Only
5/14/2024EFS-FNSEP-10-2024Phaseout - Waive Interview at Recertification and Extension of Telephonic Signature Waiver - Information and Action Required
5/28/2024EFS-FNSEP-11-2024Benefits Data Trust Recertification FNS Texting Project - Information Only
5/30/2024EFS-FNSEP-12-2024REVISED Phaseout -Waive Interview at Recertification and Extension of Telephonic Signature Waiver - Information and Action Required
6/10/2024EFS-FNSEP-13-2024SUN Bucks (S-EBT) - Benefits Issuances - Information Only
7/26/2024EFS-WF-03-2024Memorandum of Agreement between the Division of Social Services and Division of Workforce Solutions - Information Only
Attachment - MOA between DSS and DWS
7/26/2024EFS-FNSEP-14-2024Termination of Benefits Data Trust Contract and Food and Nutrition Services (FNS) Recertification Texting Project - Information Only
8/2/2024EFS-WF-04-2024Work First Program Performance Monitoring - Information Only
Attachment 1 - Work First Program Monitoring Most Frequent Findings SFY 2023-2024
Attachment 2 -  Work First Monitoring Tentative Schedule SFY 2024-2025
8/19/2024EFS-FNSEP-15-2024Low Income Home Energy Assistance Program (LIHEAP) Block Grant Plan - Time Sensitive, Action & Response Required
Attachment 1 - Public Notice
Attachment 2 - Block Grant Plan
9/3/2024EFS-FNSEP-16-2024SUN Bucks (Summer EBT) Program Updates - Information for Awareness
9/25/2024EFS-FNSEP-17-2024Economic and Family Services Regional In-Person Continuous Quality Improvement (CQI) Meeting Schedule - Information Only
Attachment - Meeting Agenda
9/30/2024EFS-FNSEP-18-2024Food and Nutrition Services (FNS) Management Evaluation Tentative Schedule and Summary of Findings - Information Only
10/1/2024EFS-FNSEP-19-2024Extension of State Plan for Replacing Electronic Benefit Transfer (EBT) Care Skimming/Cloning - Information and Action Required
10/1/2024EFS-FNSEP-20-2024Timely Household Reporting of Food Loss Waiver - Information and Action Required
10/10/2024EFS-FNSEP-21-2024Hurricane Helene - Statewide Hot Foods Waiver for FNS and SUN Bucks (S-EBT) Households - Information Only
10/11/2024EFS-FNSEP-22-2024Suspend Assessments for H and I Controlled Substance Felons - Information and Action Required
10/14/2024EFS-FNSEP-23-2024Hurricane Helene - Statewide FNS Certification Extension - Information and Action Required
10/14/2024EFS-FNSEP-24-2024Hurricane Helene - Automated Mass Replacements - Information and Actin Required
10/14/2024EFS-FNSEP-25-2024Hurricane Helene - Timely Household Reporting of Food Loss Waiver - Information and Action Required
10/16/2024EFS-FNSEP-26-2024Hurricane Helene - Disaster Supplemental Nutrition Assistance Program (D-SNAP) - Information and Action Required
10/24/2024EFS-FNSEP-27-2024Hurricane Helene - Disaster Supplemental Nutrition Assistance Program (D-SNAP) Disaster EBT Card Return and Destruction Procedures - Information and Action Required
10/28/2024EFS-FNSEP-28-2024Amended Hurricane Helene - Automated Mass Replacements for FNS and SUN Bucks Recipients - Information and Action 
10/28/2024EFS-FNSEP-29-2024Extended Hot Food Waiver - Information Only
10/25/2024EFS-FNSEP-30-2024Extended Hurricane Helene - Timely Household Reporting of Food Loss Waiver - Information and Action Required
11/22/2024EFS-WF-05-2024Work First Family Assistance Claim Write-Offs - Information and Action Required
11/27/2024EFS-WF-06-2024Work First Program Electing County Block Grant Planning Cycle for 2026-2028 - Action Required
Attachment 1 - Submission Instruction Online
Attachment 2 - Electing County Status Designation Survey FFYs 2026-2028
12/2/2024EFS-FNSEP-31-2024ChopChop Magazine - Information and Action Required
12/6/2024EFS-FNSEP-33-20242025 Cost-of-Living-Adjustments (COLA) Mass Change in Social Security Administration, Supplemental Security Income and Veterans Affairs Benefit Amounts - Information and Action Required
Attachment 1 - Notice of Food and Nutrition Services Recipients (English)
Attachment 2 - Notice of Food and Nutrition Services Recipients (Spanish)
Attachment 3 - NC DHHS Division of Social Services (Multilingual Language Notice) DSS-8567
Attachment 4 - DSS-8560 (English) Caseworker Desk Reference
Attachment 5 - DSS-8560 (Spanish) Caseworker Desk Reference
 
12/13/2024EFS-FNSEP-34-2024Energy Disaster Funds DCDL 2024 - Time Sensitive, Action & Response Required
12/17/2024EFS-FNSEP-35-2024Hurricane Helene Disaster-SNAP (D-SNAP) Funding for County Departments of Social Services - Information and Action Required

DateLetter NumberSubject
7/1/2021PM-REM-01-2021County Holiday Schedule
Attachment - County Holiday Schedule
11/23/2021PM-REM-02-2021DSS-5027 Turnaround Printing
7/14/2022PM-REM-01-2022County Holiday Schedule
Attachment - County Holiday Schedule
6/22/2023PM-REM-01-2023County Holiday Schedule
7/26/2024PM-REM-01-2024County Holiday Schedule

 

DateLetter NumberSubject
4/24/2020PC-01-2020Planning for weather-related disasters - Congregate Sheltering during Coronavirus Pandemic (COVID-19)
Attachment 1 - COVID-19 Operational Decision-Making /Shelter Facility Opening Checklist
Attachment 2 - Sheltering in COVID-19 Affected Areas
Attachment 3 - Preparing to Register and Stay in a Red Cross Shelter
Attachment 4 - Feeding in COVID-19 Congregate Shelters
7/13/2023PC-01-2023Updated Information on Individual Repatriation
Attachment - Welcome Back to the United States Letter
   
   
   
   
   
   

 

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Date Letter Number Subject
February 4, 2021 NCFAST-21-0204 NC FAST Document Management System Enhancement Project Update

 

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