Press Releases

READOUT — North Carolina Health and Human Services Secretary Dev Sangvai traveled to western North Carolina this week to meet with health care and social services partners to learn more about the status of Hurricane Helene recovery efforts and discuss the impacts of staffing shortages and other challenges they face. Together, we are committed to recovery efforts and supporting staff as we continue to create a healthier North Carolina for all.

READOUT — North Carolina Health and Human Services Secretary Dev Sangvai traveled to western North Carolina today to participate in a Day of Service in coordination with Governor Josh Stein and other cabinet leaders. Recovery efforts continue to assist the more than four and a half million people who live in the 39 counties included in the federal disaster declaration following Hurricane Helene.

PRESS RELEASE — The North Carolina Department of Health and Human Services’ Low Income Household Energy Assistance Program (LIHEAP) began accepting applications from the general public for the Low Income Energy Assistance Program (LIEAP) on Jan. 2, 2025. For the 25 counties that were heavily impacted by Hurricane Helene, additional Disaster Energy Assistance funding has been appropriated by the NC General Assembly to assist households with heating costs and repairs during the colder winter months.

PRESS RELEASE — In response to Hurricane Helene, the North Carolina Department of Health and Human Services is providing one-time disaster supplement benefits to help households already receiving Food and Nutrition Services in 23 counties. This supplemental payment was automatically loaded onto participants’ Electronic Benefit Transfer cards Sunday and are now available for use. There is no action FNS participants need to take to receive the benefit. The total benefit is more than $16 million that was issued to 68,000 households and 135,000 FNS participants in western North Carolina. The benefit will bring FNS recipients up to the maximum benefit level they can receive for their monthly benefit for one month.

PRESS RELEASE — The North Carolina Department of Health and Human Services and local health departments are working with lodging establishments impacted by Hurricane Helene to help them reopen safely. Hotels and motels are encouraged to submit Emergency Operations Plans to their local health department so they can reopen as quickly as possible while water systems and infrastructure continues to be repaired in western North Carolina.

PRESS RELEASE — The North Carolina Department of Health and Human Services is announcing a one-day extension for people in Alexander, Buncombe, Haywood, Macon and McDowell counties to apply for benefits through the Disaster Supplemental Nutrition Assistance Program to help them buy food for their families. The U.S. Department of Agriculture approved the extension following feedback from the counties that requested the one-day extension for in-person applications. As of Wednesday, more than 105,000 individuals had been approved to receive D-SNAP benefits.

PRESS RELEASE — The North Carolina Department of Health and Human Services today announced $2.9 million in federal funding to help increase crisis counseling services for people impacted by Hurricane Helene. The funding is part of the Crisis Counseling Assistance and Training Program administered by the U. S. Substance Abuse and Mental Health Services Administration (SAMHSA), which is available to states to address behavioral health care needs and support relief for people in disaster-impacted communities.

PRESS RELEASE — The North Carolina Department of Health and Human Services today announced free well disinfection and well water collection kits are available for communities impacted by Hurricane Helene. Local health departments in western North Carolina will distribute kits for households with private wells that were flooded or damaged by the storm.

READOUT — North Carolina Health and Human Services Secretary Kody H. Kinsley traveled to Henderson and Buncombe counties Thursday to survey damage and meet with people impacted by Hurricane Helene. Secretary Kinsley was joined by Senators Jim Burgin and Julie Mayfield and began the day meeting with people who have relocated to one of the state-operated shelters in Fletcher, N.C. The group then traveled to the Henderson County Department of Public Health and spoke to Health Director Dave Jenkins and Social Services Director Lorie Horne. The visit to Henderson County concluded with a stop by the Disaster Supplemental Nutrition Assistance Program Center in the Blue Ridge Commons Shopping Center. Beginning tomorrow, people impacted by Hurricane Helene who are not currently an FNS participant will be able to apply for assistance to buy food for their families.

PRESS RELEASE — The North Carolina Department of Health and Human Services is supporting child care facilities to reopen as safely and quickly as possible after Hurricane Helene to ensure families in storm-impacted communities have access to child care services. More than 200 facilities in the 25 major disaster counties in western North Carolina were impacted by the storm, with 55 centers having damage that will prevent them reopening for the foreseeable future.

MEDIA ADVISORY — North Carolina Health and Human Services Secretary Kody H. Kinsley will travel to Buncombe and Henderson counties tomorrow with Senator Jim Burgin to survey damage and meet with people impacted by Hurricane Helene in these counties. They will first stop in Henderson County at the Disaster-SNAP (D-SNAP) Assistance Center in Hendersonville and then travel to the Henderson County Health Department to discuss recovery efforts and hold a brief media availability. Later, they will travel to Buncombe County with stops at the General Public Shelter at the Western NC Agricultural Center and BeLoved Asheville, where there will be a brief media availability.

PRESS RELEASE — As cooler weather arrives in western North Carolina, the NC Department of Health and Human Services urges individuals, families and communities impacted by Hurricane Helene to take safety precautions when heating homes, buildings or other enclosed spaces.

PRESS RELEASE — Residents in 25 western counties and the Eastern Band of Cherokee Indians households who reside in the 28719 zip code impacted by Hurricane Helene can apply for help buying food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP) which will begin on Oct. 18, 2024, the North Carolina Department of Health and Human Services announced today. D-SNAP is open to individuals and households not currently receiving Food and Nutrition Services benefits who were impacted by Hurricane Helene. NCDHHS estimates more than 150,000 people will apply for up to $120 million in D-SNAP benefits.

READOUT — NC Health and Human Services Secretary Kody H. Kinsley traveled with Governor Roy Cooper Friday to Transylvania and Henderson Counties. He first stopped at Pisgah Fish Camp in Pisgah Forest, a family-owned restaurant and landmark in Transylvania County badly damaged by Hurricane Helene. Secretary Kinsley spoke to the owner Mike Hawkins and visited with elected officials including Jaime Laughter, the Transylvania County Manager and Lisa Fletcher, the Superintendent of Schools. Transylvania Schools and Blue Ridge Community College will resume classes and reopen on Monday, Oct. 14. Secretary Kinsley concluded his visit in Transylvania County with a stop at pharmaceutical company Pisgah Labs, a major employer in the area. In Henderson County, the Secretary first stopped at the NC National Guard Warehouse and Operations Center and then toured the damage in Henderson County with Fletcher Mayor, Preston Blakely.

PRESS RELEASE — The North Carolina Department of Health and Human Services and local health departments are working with restaurants and food establishments impacted by Hurricane Helene to help them reopen and feed their communities.

PRESS RELEASE — Whether directly or indirectly, millions of people in North Carolina have been impacted by Hurricane Helene. Natural disasters are traumatic for individuals, families and communities, and there is no right or wrong way to feel. After a hurricane, it’s even more important to get mental health support if you believe you or a loved one may need help, and to stay in contact with family and friends as soon as your access to communications is restored.

PRESS RELEASE — The North Carolina Department of Health and Human Services is urging western North Carolinians who rely on a private well for their drinking water and were impacted by Hurricane Helene to continue to use bottled, boiled or treated water until private wells can be disinfected and tested for dangerous bacteria. Safety measures and precautions are also needed for septic systems that have been impacted by the storm before returning to use.

READOUT — NC Health and Human Services Secretary Kody H. Kinsley toured Mitchell and Yancey counties with Governor Roy Cooper on Tuesday, surveying storm damage, meeting with community members and thanking first responders at the Burnsville and Spruce Pine fire departments. The trip concluded with a visit to Sibelco Quartz Mine, a top employer of Mitchell County with about 500 employees. While speaking with members of the media, the Secretary shared updates from the department’s work in collaboration with local, state and federal partners to get the needed care and resources to the hundreds of thousands of people impacted by Hurricane Helene.

Press Release — People in 23 Western North Carolina counties impacted by Hurricane Helene who are enrolled in Food and Nutrition Services now have access to replacement benefits on their Electronic Benefit Transfer (EBT) cards. The United States Department of Agriculture approved North Carolina to allow current FNS participants in the 23 counties to receive 70% of their total monthly September benefit back on their EBT card. The benefit replacement is automatic and does not require action from the FNS participant. This impacts more than 200,000 people in North Carolina and more than $24 million in replacement benefits.

PRESS RELEASE — The North Carolina Department of Health and Human Services is working with state, federal and local partners to help North Carolinians impacted by Hurricane Helene access needed health care. NC Medicaid has been granted additional temporary changes to help with continued care during recovery efforts.