Training | NCDHHS

North Carolina elects to utilize 100% time reporting, via "day sheets", as the foundational core of the methodologies for distributing costs for personal services, personnel benefits and non-personal services for both the Division and the 100 local Departments of Social Services. These costs support a broad spectrum of programs funded through a wide range of Federal and non-Federal funding sources. In order to ensure the integrity, reliability and validity of the time recording system as the primary means for distributing multiple millions of dollars in costs, adequate staff training must be provided. The Division of Social Services has developed a comprehensive training to provide guidance to staff on:

Federal requirements and policy for Day Sheets
The DSS reimbursement process and the importance of Day Sheet coding
Time keeping and documentation requirements
The importance of communication between fiscal and program staff.

The links below are provided as a resource for the county Departments of Social Services. They include links to the materials used in the training, the Services Information System (SIS) User's Manual, and other relevant information. Counties should contact their Program Representative for more information.

Services Information System (SIS) User's Manual
DSS-4263 Worker Daily Report of Services to Clients ("green day sheet")

All PowerPoint presentations listed below contain training notes. To view the notes on a PowerPoint presentation, you must first save the document to your computer and open with PowerPoint. Training opportunities will be posted for a period of three (3) months.

Community Action Agency Network & FNS Employment and Training Webinar
Food and Nutrition Services Disaster Program Process -Webinar
Disaster Food and Nutrition Services (DFNS) Program Training

Training opportunities will be posted for a period of three (3) months.

Work First Participation Rates Training
Understanding the Work First Two-Parent Participation Rate and Strategies for Success
The Art of Open Ended Questions

OFA Webinar Resources: Taking a Coaching/Mentoring Approach to TANF Case Management - What to Expect

Wellness to Work Guide
Lifelong Learning Initiative Leadership
Lifelong Learning Initiative Brief Final
Lifelong Learning Initiative Goal4It! Pro
Coaching and Mentoring Resources
Peer TA Webinar
TA Readiness Assessment

Annual Energy Training 11-19-2024

Energy Policy Change Webinar 2-16-2024

2023 Energy Training

10-7-2020 LIEAP Automated Payment Webinar

10-7-2020 LIEAP Automated Payment NCFAST Screenshots

10-7-2020 LIEAP Automated Payment Webinar Q&A

LIEAP One-Time Supplement Webinar

LIEAP One-Time Supplement Q&A

2020 Energy Programs Staff Training

Q&A from Energy Webinar 11-24-20

2018 Energy Training

All PowerPoint presentations listed below contain training notes. To view the notes on a PowerPoint presentation, you must first save the document to your computer and open with PowerPoint.

Mexican Consulate Training
Mexican Consulate Webinar
CONSULATE GENERAL OF MEXICO
Mexican Consulate Brochure
Mexican Consulate Webinar Q&A
Consular Assistance Request Form
2023 NC DSS Consular Notification to Foreign Consulates when Child Welfare becomes involved with Immigrant Minors Webinar
2023 NC DSS Consular Notification to Foreign Consulates when Child Welfare becomes involved with Immigrant Minors Webinar Power Point

PowerPoint Presentation of U.S. HHS ACF and ORR on an Overview Presentation of Office on Trafficking in Persons Program (OTIP) and Office of Refugee & Resettlement (ORR) Post Release Services
US HHS ACF OTIP Presentation for NC Child Welfare Services
US HHS ORR UC Slides for NC Child Welfare Services

2021 Interpreter/Bilingual Worker Webinar Training

Virtual Interpreter and Bilingual Webinar Part 1
Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part 1 Power Point
Virtual Interpreter and Bilingual Webinar Part 2
Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part 2 Power Point

Civil Rights Training
NC DSS Important Updates on Civil Rights and NVRA Webinar Training for County Services
NC DSS Important Updates on Civil Right and NVRA Webinar Training for County Services Power Point
Civil Rights Training for County Departments of Social Services
Civil Rights Training for all Contractors and County Social Services Webinar
ADA Compliance Overview
Language Access Rights of Families with Limited English Proficiency
NC DSS Presentation on USDA Issues Guidance on Civil Rights Act Compliance
Interpreter Training Resources
NC Division of Social Services (NC DSS) Presentation on Intepreter Training Resources Available in NC December 17, 2015
NEW USDA Civil Rights Posters Webinar
SNAP FNS- Food And Nutrition Services Civil Rights Webinar Training Series on May 26, 2022 for County Departments of Social Services
SNAP-ED Food and Nutrition Services Civil Rights Training for County DSS
Q&A - SNAP-ED Food and Nutrition Services Civil Rights Training Series

Auxiliary Aids and Services/American Disability Act-ADA Overview Webinar Training Series for County Departments of Social Services
Webinar - Auxiliary Aids and Services American Disability Act-ADA Overview
Powerpoint - Auxiliary Aids and Services/American Disability Act-ADA Overview
Q&As - Auxiliary Aids and Services/American Disability Act-ADA Overview

National Voting Registration Act Information
NC DHHS and SBE Summer Webinar Training on NVRA for County Department of Social Services on August 30 2021
NC DHHS and SBE Webinar Training on NVRA for County DSS Offices - August 30 2021 PowerPoint
National Voter Registration Act (NVRA) Training for County DSS Offices
PowerPoint of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices
Q&A of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices
NVRA County DSS Office Procedures - Guidance for Voter Registration Protocol
DSS Cover Letter-Notice of Voter Registration Services-English-Spanish
NVRA Form-Laminated Info Sheet-Spanish
NVRA Form-Laminated Info Sheet-English
NVRA Poster-Spanish-11x17
NVRA Poster-English-11x17

Understanding and Complying With Title VI of the Civil Rights Act of 1964 and The Multiethnic Placement Act of 1994, as amended by The Interethnic Adoption Provisions (IEP) - This two-part video provides an overview of how to understand and comply with Title VI of the Civil Rights Act of 1964 and the Multiethnic Placement Act of 1994, as amended by the Interethnic Adoption Provisions.
Multiethnic Placement Act of 1994 Part 1
Multiethnic Placement Act of 1994 Part 2

2021-22 Computer Hardware and Software Acquisition Plan
New Fiscal Officer Overview Webinar
New Fiscal Officer Overview Question & Answer
New Fiscal Officer Overview Power Point
Reviewing the 411 to Maximize Revenues Webinar
Reviewing the 411 to Maximize Revenues Power Point
Reviewing the 411 to Maximize Revenues Question & Answer
Understanding the 335 337 & 411 Power Point
Understanding the 335 337 & 411 Reports Question & Answer
Understanding the 335 337 & 411 Reports Webinar
Crosswalk from the XS337 to the WC302 Report
Crosswalk from XS337 to WC302 Report FAQ
Crosswalk XS337 to WC302
337-302 Template
Crosswalk from XS337 to WC302 Report Final Webinar
Training Schedule July - December 2021
CORELS Training Power Point - October 2021
CORELS Training Webinar October 2021
Budget Template Training Power Point November 2021
Budget Template Training
Foster Care / Adoption / Guardianship Assistance Budget Template
Reviewing the 325 Report Cost Allocation Process Power Point
Reviewing the 325 Report Cost Allocation Process Webinar
Reviewing the 373 Report and Ways to Meet MOE Power Point
Budget Template Workshop Power Point February 2022
Budget Template Workshop Webinar